حول Abdullah toma:
Experienced Human Resources Officer with a demonstrated history of working in the hospitality industry. Skilled in Sales, Administration, Management, Teamwork, and Business. Strong human resources professional with a Bachelor of Business Administration - BBA focused in Business Administration and Management, General from Amman Arab University.
تجربة
Human Resources Officer Jul 2021 – Present In charge of Government Relations & Colleagues Housing (March 2022 – Present) InterContinental Aqaba Resort Aqaba / Jordan IHG InterContinental Hotels Group 5* / 250 Employees E Branch Manager Jun 2019 – Jul 2021 Sally Marketing Corporation “Nafeesah Sweets” Amman / Jordan Established and maintained relationships with individual and business customers and provided assistance with problems they encountered. Responsible for activities regarding sales, customer acquisition, customer relationship management, & maximizing revenue. Finding various new businesses opening & arranging promotional programs to get commercial business and attain set goals. Managed a high net-worth customer base through ongoing sales of financial products Organize and run meetings and regarding information relevant to Customer Relations Handled customer inquiries on weekends and holidays Contributed to and developed marketing plans and strategies. Arranged for the effective distribution of marketing materials. Giving suggestions for product improvement Page 1 of 2 Day to day HR operations Perfection in using Bayan HR System Familiarizing employees with benefits packages Hiring new employees that accommodate a company’s vision for the future Releasing employees whenever necessary Planning corporate events and other team-building activities Regulating compliance and correct benefit usage across the company Payroll and monthly closing coordination with Finance team Colleagues accommodation management
Hotel Receptionist Dec 2017 – Jan 2019 AlQasr Metropole Hotel (Atico Fakhreldin Group) Amman / Jordan Hotel Receptionist Nov 2016 – Dec 2017 Kempinski Hotel Amman / Jordan Check guest in and out ensuring that proper payment methods are applied to each guest folio Manage room reservations using a computerized reservations system Address guests concerns and special requests in a professional and personable manner Work with management, sales, and housekeeping to ensure that maximum room revenue is achieved and kept. Welcoming guests to the hotel in a polite, friendly and helpful manner. Answering telephone inquiries promptly & professionally & transferring calls on Close out all daily accounts, prepare departure folios, and ensure that all accounting information is documented and properly notated in M3. Prepare bills, handle and process checkouts, take payments Responsible for guest reservations, monitoring guest emails and email inquiries, including assisting current and future guest local travel arrangements Ability to work under pressure and manage and resolve guest issues or complaints Direct experience with maintaining reservation system, room assignment and processing hotel documents Coordinating conference and meeting space areas based on the requirements and handling event planning issues.
التعليم
BA (Hons) in Business administration 2019 Amman Arab University / Amman - Jordan High School / I.T Stream 2014 Yarmouk High Secondary School / Amman - Jordan
محترفون من نفس قطاع إداري مثل Abdullah toma
المستخدمون الآخرون الذين يطلق عليهم Abdullah
وظائف بالقرب من Amman, محافظة عمّان
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