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Irbid
Ibrahim Elayyan

Ibrahim Elayyan

looking for opportunity
Irbid, اربد
(0)

اجتماعي


حول Ibrahim Elayyan:

Bachelor’s degree in business administration, have experience in Sales, Marketing, humanitarian field, as well as
providing support for both refugees and vulnerable communities .
looking forward an Opportunity for experience, advancement, professional and personal development, in a facility
that offers diversity, chances for knowledge updating in addition to atmosphere that facilitate the interaction and
exchange of experiences and promote professional growth.

تجربة

IOM – Special Immigrant Visa, Amman-Jordan
Project assistant Case Management – Jun 2022 – Tell now.
• Priorities the assigned tasks through CRM in addition to update and record applicant contact information.
• Interact with applicants in order to respond their Inquires and ensure that all required documents are received.
• Understand Applicants requirements.
• Conducting data entry processing for applicant documents such as (biographical forms, passports, and visas) and ensuring that case processing follows SOPs.
• Performing Quality Assurance Check to ensure that all cases processing is done in accordance with SOPs.
• Provide Training for new staff members.
• Set monthly report to provide Feedbacks and Suggestions.
• Travel for Short term assignment in order to support SIV team in Qatar during the period,
October, November and December of 2022 and March, April, and May of 2023.
• Undertake Applicants Form Fill interviews for the purposes of recording biographical information.
• Verify and Scan applicants documents and fill all their data into the system.
• Performing Quality Assurance checks to ensure that all cases processing is done in accordance with SOPs.
• Conducting room visits to gather data or to share case updates.
• Counseling applicants based on their case processing and USA Resettlement rules.
• Provide Training for new staff members.
• Assist in the efficient and effective management of applicant’s case files undertaking such duties as creating new case files, distributing case files, keeping accurate and comprehensive track of files.
Bayt.com – Talent Era Department, Amman-Jordan
Business Development Officer – February 2021 – May 2022
• Contact customers to generate and nurture warm leads for sales team.
• Sourcing new sales opportunities through inbound leads to follow-up and emails.
• Understanding customer needs and requirements.
• Research accounts, identify key players, and generate interest.
• Routing qualified opportunities to the appropriate sales executives for further development and closure.
• Gather and record customer information on CRM.
• Initiate sales process by communicating with customers to understand their hiring requirements.
• Update CRM for all historical interaction with companies.
• Verifying the Clients (companies) information through Emails, Calls, Websites, and LinkedIn.
• Schedule the staff's workload.
• Set up monthly MEMO to discuss the Good, Bad and suggestion for the BDOs Team.
• Provide Practical and Theoretical training for new staff.
Aramex international, Amman-Jordan
Customer service executive – October 2020 – February 2021
• Resolve customer complaints.
• Communicate with customers and acknowledge them via phones and emails.
• Assist customers in all CS requests (Tracking, pick up, import express and open new accounts Leads).
• Ensure customers satisfactory.
M-Electronics Company, Amman- Jordan
Sales Officer – September 2017 – January 2020
• Recruit, hire, and train new sales representatives.
• Employees Supervision.
• Evaluating performance and providing feedback.
• Application of quality management strategy and policies.
Salesperson – August 2016 – September 2017
• Interaction with clients using sales techniques to improve engagement and profits.
• Improvement of customer service and telecommunication skills.
• Inventory management.

التعليم

Bachelor’s degree from Middle East University, in Business Administration with GPA 3.12 in 2020.
• Preparation and presentation of two separate projects related to small business management, and Innovation and development of new product.
• Preparation and launch an awareness campaign related to public relation subject.
• Providing internal lectures For MEU University’s students.
1. Organizational change and management change.
2. Quality management and change management.
3. Time management.
4. Operation management.
5. Basic challenge in organization design.
6. Communication skills.
7. Organizational behavior.
8. Emotional intelligence.
9. Entrepreneurship.

المحترفون الذين يتنافسون مع Ibrahim

محترفون من نفس قطاع العمل التطوعي وغير الربحي مثل Ibrahim Elayyan

محترفون من قطاعات مختلفة بالقرب من Irbid, اربد

المستخدمون الآخرون الذين يطلق عليهم Ibrahim

وظائف بالقرب من Irbid, اربد

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