Laith Khasawneh

I am excited about building a successful and sustainable career to attain a higher level of knowledge and expertise. I am eager to provide valuable contributions and achieve success in a motivating and innovative environment. I have a passion for developing my skills and using my knowledge to contribute to the achievement of the organization's goals and to advance within it.

EXTENSYA, Irbid, Jordan.                                                                            NOV 2023 – FEB 2024

     Customer Service 

• Responding to Inquiries: I was responsible for receiving customer calls, providing accurate information about products and services.
• Problem Solving: I handled customer complaints professionally, analyzing the issues raised and working to find solutions, which contributed to improved customer satisfaction.
• Achieving Goals: I worked towards achieving specific services objectives, such as reducing wait times and increasing customer satisfaction rates. 

Yarmouk University, Irbid, Jordan.                                                            OCT 2021 - JUL 2024

    Master degree of Economics, GPA 89.8, (Excellent).

     Master Thesis Title: The Impact of Knowledge on Economic Growth in the Arab World.

Al Balqa Applied University, Irbid, Jordan.                                                FEB 2017- JUL 2021

    Bachelor’s degree in Accounting, GPA 3.18 (Very Good).