Mohammad Salem

Highly motivated and productive problem solver engineer, always looking out for new challenges to discover the most of my limits in project management and team working as well as giving the organization what it needs.

Supply Planning Intern Azadea, Amman, Jordan Manage communication of shipment status with steamship lines, forwarders and business departments. Consolidate the needed information into an existing ERP (JDE) system for quick and easy purchasing and regulate inventory. Keeping track of multiple shipments across multiple countries from start to finish including the shipping process, clearance as well as closure.

Customer Service Representative Amazon, Amman, Jordan Open and maintain customer accounts by recording account information Resolve products or services problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution Contribute to team effort by accomplishing related results as needed

Production Planning Intern Nabil Foods, Amman, Jordan Using Modern Forecasting methods to determine the needed data for the Production Plan Updated processes based on feedback from department supervisors and other personnel. Coordinated efficient materials flow by resolving complaints and eliminating delays. Maintained full compliance with legal, health, and safety regulations. -Approached and Solved work problems with initiative and knowledge of Industrial Engineer operations. Solving a problem for the company to decide which model of a production machine was the best to be acquired.

BSc in Industrial Engineering Eastern Mediterranean University, Famagusta, North Cyprus