beBee background
المهنيون
>
خدمة العملاء/الدعم
>
Amman
Muna Aldahabi

Muna Aldahabi

Senior Network Engineer

خدمة العملاء/الدعم

Amman, محافظة عمّان
(0)

اجتماعي

حول Muna Aldahabi:

Detail-driven Network Engineer with eight years of expertise in network technologies.

تجربة

FEB 2019 – CURRENT
ROUTING AND WAN NETWORK SUPPORT SENIOR ENGINEER, ESTARTA
- Practical knowledge on Cisco routers and switches. Performed configuration of various protocols like EIGRP, OSPF, RIP, BGP to learn the routing policies and the best path calculations.
- Configuring various network devices and services (e.g., QoS, DNS, DHCP,GRE, DMVPN)
- Troubleshooting Routing Protocols (BGP, OSPF, EIGRP) FEB 2017 – FEB 2019
EMAIL SECURITY (ESA) SUPPORT ENGINEER, ESTARTA SOLUTIONS
- Provide technical support for Email Security appliances, Cloud Email Appliances, Web Security appliances and Security Management appliances
- Analysis of support requests sent by customers by phone, email or establishing remote sessions to analyze and troubleshoot the network devices
- Documentation and troubleshooting the network support requests and record details of problem description and actions taken
- Participation in providing training and mentorship to new staff
JUN 2016 – JAN 2017
SERVICE RECOVERY ASSISTANCE, ESTARTA SOLUTIONS
RESPONSIBLE FOR RECOVERING AND RESOLVING NEGATIVE CUSTOMER SERVICE EXPERIENCES AND REGAINING CUSTOMER LOYALTY

التعليم

AUG 2015
ELECTRICAL ENGINEER, UNIVERSITY OF JORDAN

المحترفون الذين يتنافسون مع Muna

محترفون من نفس قطاع خدمة العملاء/الدعم مثل Muna Aldahabi

محترفون من قطاعات مختلفة بالقرب من Amman, محافظة عمّان

شاهد المحترفين بالقرب من Amman, محافظة عمّان

المستخدمون الآخرون الذين يطلق عليهم Muna

وظائف بالقرب من Amman, محافظة عمّان

  • Rotana Hotel

    Bar Manager

    تم العثور عليها في: DrJobEn JO A2 - منذ يوم

    Rotana Hotel Amman, الأردن

    We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who can organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. · As a Restaurant & Bar Manager for Centro you ar ...

  • EastNets

    Senior Java Developer

    تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام

    EastNets Amman, الأردن

    Designing, creating, and implementing Java-based applications. · Interpreting briefs to create high-quality coding that functions according to specifications. · Determining application functions and building objectives with the team. · Ensuring that written code falls in line wit ...

  • EY

    Experience Management Consultant

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

    EY Amman, الأردن

    Support the team in managing the utilization of employees to achieve utilization targets · Talent pool management & experience optimization – Actively managing bench, available capacity by understanding capability and proactively identifying opportunities for all available resour ...

شاهد الوظائف في Amman, محافظة عمّان