najwan habib

• Excellent Communication skills excellence in customer service programmer. 

• Face to face selling skills programmer.

 • High attention to details, ability to multitask and work under pressure. 

• Excellent computer skills (MS word, Excel and outlook). • Windows.

 • Excellent analytical skills and can deal with different kind of personalities. 

• Possess significant administrative experience

. • Capable of working as a part of a team.

 • Customer Service &Cross Selling DevelopmentProgram.

Branch Operation Manager September 2018 – October 2021

Jordan Ahli Bank Customer Service Representative September 2006 – September 2016

Jordan Ahli Bank Transfer &Deposit OPS Central Operating September 2016 – September 2018 

 Jordan Ahli Bank ✓ Customer Service Officer/Teller March 2003 – September 2006

Amman Business institute Hight Diploma - Good Degree 2002

Advanced at Institute of Banking Studies – Amman. From July 13th – July 17th , 2003. 

• The Internet at Institute of Banking Studies – Amman. From July 20th – July 24th , 2003.

 • MS-Outlook 2000 at Jordan Ahli Bank – Amman. From August 18th – August 20th , 2003

. • Sales Training Techniques at Jordan Ahli Bank – Amman. From June 5th – June 9th, 2005. 

• Skills of Dealing with Data and Correspondence of the Information Network at Jordan Ahli Bank – Amman. From August 7th – August 11th , 2005.

 • Introduction to e-commerce and electronic banking services at Jordan Ahli Bank – Amman. From November 20th – November 24th , 2005.

 • Customer Service at Jordan Ahli Bank – Amman. From March 5th – March 9 th , 2006.

 • Selling Skills and Techniques at Jordan Ahli Bank – Amman March 18th - March 22th , 2007.

 • Bank Deposit Accounts Training Techniques at Jordan Ahli Bank – Amman June 21st - March 25th , 2009.

 • Deposit Products and Bank Card at Jordan Ahli Bank – Amman May 14th - May 16th , 2011. 

• Advanced Certification in Anti Money Laundering and CounterFinancing of Terrorism at Jordan Ahli Bank – Amman Jun 25th -Jun 25th ,2011.

 • I Bank Facilities at Jordan Ahli Bank – Amman May 2st –May3th , 2012

. • Professional Customer Service &Selling Skills at Jordan Ahli Bank – Amman September 29th –October 3th , 2012.