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• Excellent Communication skills excellence in customer service programmer.
• Face to face selling skills programmer.
• High attention to details, ability to multitask and work under pressure.
• Excellent computer skills (MS word, Excel and outlook). • Windows.
• Excellent analytical skills and can deal with different kind of personalities.
• Possess significant administrative experience
. • Capable of working as a part of a team.
• Customer Service &Cross Selling DevelopmentProgram.
Amman Business institute Hight Diploma - Good Degree 2002
Advanced at Institute of Banking Studies – Amman. From July 13th – July 17th , 2003.
• The Internet at Institute of Banking Studies – Amman. From July 20th – July 24th , 2003.
• MS-Outlook 2000 at Jordan Ahli Bank – Amman. From August 18th – August 20th , 2003
. • Sales Training Techniques at Jordan Ahli Bank – Amman. From June 5th – June 9th, 2005.
• Skills of Dealing with Data and Correspondence of the Information Network at Jordan Ahli Bank – Amman. From August 7th – August 11th , 2005.
• Introduction to e-commerce and electronic banking services at Jordan Ahli Bank – Amman. From November 20th – November 24th , 2005.
• Customer Service at Jordan Ahli Bank – Amman. From March 5th – March 9 th , 2006.
• Selling Skills and Techniques at Jordan Ahli Bank – Amman March 18th - March 22th , 2007.
• Bank Deposit Accounts Training Techniques at Jordan Ahli Bank – Amman June 21st - March 25th , 2009.
• Deposit Products and Bank Card at Jordan Ahli Bank – Amman May 14th - May 16th , 2011.
• Advanced Certification in Anti Money Laundering and CounterFinancing of Terrorism at Jordan Ahli Bank – Amman Jun 25th -Jun 25th ,2011.
• I Bank Facilities at Jordan Ahli Bank – Amman May 2st –May3th , 2012
. • Professional Customer Service &Selling Skills at Jordan Ahli Bank – Amman September 29th –October 3th , 2012.
Branch Operation Manager September 2018 – October 2021
Jordan Ahli Bank Customer Service Representative September 2006 – September 2016
Jordan Ahli Bank Transfer &Deposit OPS Central Operating September 2016 – September 2018
Jordan Ahli Bank ✓ Customer Service Officer/Teller March 2003 – September 2006