
Rozana Qandalaft
محاسبة / مالية
الخدمات المقدمة
A highly experienced banking and financial services professional, skilled in customer experience and business excellence, customer complaints, compliance and anti-money laundering. Looking always for new challenges that will enable me to use my skills, knowledge and experience in developed sector.
الخبرة
Jordan Kuwait bank (2016-PRESENT)
MAIN CUSTOMER SERVICE OFFICER-
preparing the financial reports for the operations officer and the branch manager
conduct training sessions for staff on customer service best practices and process improvements
verifying the received certified cheques and also signing the issued certified cheques
Personal banking advisor-
welcome and help customers with a smile and advise them to choose the best option to suit their request.
Marketing of bank products such as loans and cards
Main teller-
reviewing cash reconciliations and other cash related activities
operating and handling Atm machines,cash drawers and deposit
التعليم
Bachelor degree in business administration in Hashemite University in 2016
High School Certificate in National Orthodox School in 2012
Training Salalem Online Courses by Jordan kuwait bank