وظائف Globitel في الأردن

Analyze customer journeys and solution workflows to identify areas for improvement, · support new system requirements and change requests from customers; · collaborate with technical teams in the planning, design, · development of new functions and features related to IT solution ...

The role of Customer Success Manager involves owning end-to-end customer relationships post-implementation for assigned accounts. Key responsibilities include building strong relationships with operational and senior customer stakeholders, leading regular business reviews focused ...

This position entails handling customer tickets, analyzing them in coordination with other company departments. Projects implementation locally and overseas. · ...

Job Summary: Globitel KSA is expanding and looking for an experienced Sales Account Manager to join their growing team in Riyadh. This role involves driving revenue growth by acquiring new customers and expanding existing accounts through prospecting, opportunity management, nego ...

The position responsibilities include direct product vision and roadmap alignment with customer needs and market trends.Conduct competitive analysis, customer discovery, and VoC research to identify opportunities. · Prioritize features based on impact urgency commercial value. · ...

We are seeking a Technical Support Team Lead to lead and supervise a technical support team delivering round-the-clock support for mission-critical telecom platforms. · ...

The Technical Support Team Lead is responsible for providing advanced technical support and implementation services for Globitel's solutions, · The role acts as the primary technical and escalation interface with customers, · Troubleshooting automation system optimization custome ...

Direct product vision and roadmap in alignment with customer needs and market trends Conduct competitive analysis customer discovery and VoC research to identify opportunities Translate customer business needs into high-level feature definitions Prioritize features based on impac ...

Lead and manage team of software developers providing technical guidance mentoring and performance support. · ...

This Position?Sales account manager position for B2B sales or account management with a proven track record of meeting or exceeding sales targets. Requirements include strong prospecting, negotiation and closing skills. · ...

The Job requires analyzing customer requirements,drafting technical proposals and preparing bills of quantities. · ...

This position is responsible for providing technical support to customers. The successful candidate will have strong troubleshooting skills and be able to work independently. · ...

The position involves acting as the first point of contact for customers on assigned support cases ensuring professional timely communication performing in-depth technical analysis of reported issues handling Vulnerability Assessment VA and Configuration Assessment CA reports pro ...