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Microsoft

Microsoft في الأردن

34 وظائف في Microsoft في الأردن

  • Microsoft

    Partner Technical Advisor

    منذ 5 أيام


    Microsoft Amman, الأردن

    Provide technical and SME coaching for Delivery Partner (DP) Engineers/Advocates · Partner with the Support Delivery Manager (SDM) and CSS Training teams to address any readiness gaps, ensuring findings and remediations shared across Delivery Partners and LOBs, as applicable. · O ...

  • Microsoft

    Azure Monitoring

    منذ 5 أيام


    Microsoft Amman, الأردن

    Scope a customer's issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. · Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resol ...

  • Microsoft

    Support Engineer for Power BI

    منذ 3 أيام


    Microsoft Amman, الأردن

    Positively represent Microsoft and communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in Microsoft products. · As a member of a team, pursue technical problems, involving broad and in-depth product know ...

  • Microsoft

    Technical Advisor

    منذ يوم


    Microsoft Amman, الأردن

    Coach and mentor Front Line engineers to deliver exceptional customer service. · Act internally as a customer advocate. · Guide peer team and internal teams to ensure are Empowering, Helping and Advising customers · Focus on readiness and technical triage/training creation and de ...

  • Microsoft

    Customer Success Account Mgmt IC4

    منذ 3 ساعات


    Microsoft Amman, الأردن

    Fulfill Support contract obligations by driving quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions. · Partner with your customer and Account Team to prioritize and plan customer engagements and p ...

  • Microsoft

    Embedded Escalation Engineer

    منذ يومين


    Microsoft Amman, الأردن

    · • Handle highly complex, political, financial, executive level cases - as business demands · • Key collaboration point for advanced troubleshooting to unblock issues - including the use of code-level techniques · • Manage engagement with Product Engineering for Support-raised ...

  • Microsoft

    Business Program Manager

    منذ 5 أيام


    Microsoft Amman, الأردن

    Contributes to Area performance across Solution Areas for Customer Adds, Consumption and compete. · Regarded by the Area LT and stakeholders as an expert, driving execution, growth & deep insights · Improve sales discipline and coaching culture via operational excellence and with ...

  • Microsoft

    Identity Sync Support Engineer

    منذ 3 ساعات


    Microsoft Amman, الأردن

    Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. · As a member of a team, pursue technical problems in the enterprise space, involving broad and in ...


  • Microsoft Amman, الأردن

    Nurture the Microsoft culture in the team, fulfilling the Model, Coach and Care expectations through: · Attract, Develop, and Retain Talent · Deliver Results Through Teamwork · Role Model Microsoft Values · Commit to Performance Management and Recognition Program. · Provide guida ...


  • Microsoft Amman, الأردن

    Responsible for the customer support experience with Microsoft · Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) · Identify cases that require escalation (either te ...

  • Microsoft

    Business Program Manager

    منذ 5 أيام


    Microsoft Amman, الأردن

    Be the CSD point of contact in region for CSS leadership. · Lead the regional deployment of the CSS CSD Customer Aligned Support Manager and Engineer Capabilities. · Work with the Area & OU leads to develop the regional Customer Aligned Support community to be successful. · Suppo ...

  • Microsoft

    Support Engineer

    منذ 5 أيام


    Microsoft Amman, الأردن

    Responsible for the customer support experience with Microsoft · Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, custom ...


  • Microsoft Amman, الأردن

    Provide global leadership and coordination in Customer Feedback, Hiring, Readiness, and collaboration with Azure Engineering · Ensure an effective workflow and feedback loop exists with your global peers to drive performance including closure on common process breakdowns as seen ...


  • Microsoft Amman, الأردن

    Responsible for the customer support experience with Microsoft · Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) · Identify cases that require escalation (either te ...


  • Microsoft Amman, الأردن

    Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service to provide in-depth technical support for complex escalated problems identified in Microsoft software products or services and manage relationships with those ...

  • Microsoft

    Partner Technical Advisor

    منذ 5 أيام


    Microsoft Amman, الأردن

    Work to understand the customer engagement process and with engineer directly to gather inputs on symptoms · Provide consulting, resolution advice to Delivery Partner that will improve the customer experience. Offer technical guidance to others and share technical expertise. · En ...


  • Microsoft Amman, الأردن

    · • Scope customer security incidents · • Understand and identify indicators of attack and indicators of compromise · • Analyze incident data from different threat analytics tools · • Communicate recommendations and guidance based on results of security incident analysis to the ...

  • Microsoft

    Support Engineer for Power BI

    منذ 3 أيام


    Microsoft Amman, الأردن

    Positively represent Microsoft and communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in Microsoft products. · As a member of a team, pursue technical problems, involving broad and in-depth product know ...

  • Microsoft

    Technical Advisor

    منذ يوم


    Microsoft Amman, الأردن

    Identify and analyze skill-gaps in team or Pod; contribute to the creation of readiness plans and content · Own Case management duties (technical review, triage, incoming inspection for SIE (Service Interruption Event), case progression, impact to customer wellness, reduced time ...

  • Microsoft

    Identity Sync Support Engineer

    منذ 3 ساعات


    Microsoft Amman, الأردن

    Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. · As a member of a team, pursue technical problems in the enterprise space, involving broad and in ...