Spa Attendant - Amman, الأردن - Marriott International

وصف

• Be on time for shift and maintain consistent, regular attendance record.
• Issue spa lockers, robes and slippers to guests and then escort guests to their lockers.
• Provide orientation tour, explaining spa amenities offered and answering guests' questions.
• Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area.
• Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets.
• Ensures adequate stock of supplies and equipment; inform management when stock is low.
• Review guest appointment/schedules as needed.
• Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
• Answer the phone promptly and use the guest's name throughout the phone conversation; operate phone system accurately and efficiently.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Maintain eye contact when addressing external and internal guests; develop professional and personalized relationship with regular guests.