Notifies or locates customers with delinquent accounts and attempts to secure payment, using postal services, telephone, or personal visit.
Confers with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer.
Visits or phones customer and attempts to persuade customer to pay amount due or arranges for payment at later date
Notifies credit department if customer fails to respond.
Deliver bills and keeps record of collections and status of accounts, as well as records of information about financial status of customer and status of collection efforts.
