Strategic Account Manager DACH - Amman, الأردن - Atlassian

    Atlassian
    Atlassian Amman, الأردن

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    وصف

    Strategic Account Manager DACHResponsibilities

    • As part of the account team, you focus on renewals & expansions across a sizable product portfolio
    • Maximize software retention rates through effective inside sales techniques over the phone, video, and email while also minimizing customer churn.
    • Lead end-to-end sales motions for our Cloud and Data Center platforms
    • Partner with our Strategic account team on account planning and driving total book of business growth through whitespace analysis and install base research
    • Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities
    • Identify business process or policy issues and work in a team project setting towards a solution
    • Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
    • Ability to co-sell and collaborate with solution partners across the majority of opportunities
    • Forecasting a pipeline for renewals, upsell, and cloud migration opportunities

    Qualifications

    • Four or more years of experience in account management, software renewals, customer success, or other relevant business areas
    • Experience selling Enterprise SaaS products
    • Ability to establish rapport and build relationships and trust with key customer and internal stakeholders within the region
    • Proven track record of meeting or exceeding performance goals
    • Experience managing net new sales cycles
    • Fluent in German

    It's Great, But Not Required If You Have

    • Experience working with Channel partners to retain and grow customer accounts
    • Industry and/or market-specific knowledge
    • Experience using Salesforce, Clari and Tableau