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- As part of the account team, you focus on renewals & expansions across a sizable product portfolio
- Maximize software retention rates through effective inside sales techniques over the phone, video, and email while also minimizing customer churn.
- Lead end-to-end sales motions for our Cloud and Data Center platforms
- Partner with our Strategic account team on account planning and driving total book of business growth through whitespace analysis and install base research
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities
- Identify business process or policy issues and work in a team project setting towards a solution
- Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
- Ability to co-sell and collaborate with solution partners across the majority of opportunities
- Forecasting a pipeline for renewals, upsell, and cloud migration opportunities
- Four or more years of experience in account management, software renewals, customer success, or other relevant business areas
- Experience selling Enterprise SaaS products
- Ability to establish rapport and build relationships and trust with key customer and internal stakeholders within the region
- Proven track record of meeting or exceeding performance goals
- Experience managing net new sales cycles
- Fluent in German
- Experience working with Channel partners to retain and grow customer accounts
- Industry and/or market-specific knowledge
- Experience using Salesforce, Clari and Tableau
Strategic Account Manager DACH - Amman, الأردن - Atlassian
وصف
Strategic Account Manager DACHResponsibilities
Qualifications
It's Great, But Not Required If You Have