- Handling customer cases and complaints received through IT systems, then analyzing and resolving them quickly and professionally.
- Communicating with technical and customer-related functions regarding resolving customer complaints and requests and expediting their resolution.
- Generating KPI's and reports regarding problems and issues dealt with as well as the overall performance of IT functions and systems.
- Handling alteration requests related to subscription batches, resolving customers' command and contract rejections, and ensuring that associated bugs and malfunctions are resolved promptly.
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Advertising Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنReviewing and ensuring Zain's publications, TVCs, advertisements, logo, official website, corporate documents, and promotional are correctly branded in line with the corporate identity of the Group. · Coordinating and following up with the Marketing Team and product owners on al ...
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ECC Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
International Medical Corps IMC, Jordan Amman, الأردنReview and verify approved cases by UNHCR ECC committee and do data entry. · Follow up cases and update decisions in CCR and if needed in RAIS · Export and double-check the master sheet before sending it to UNHCR · Manage and follow up with referral hub and clinics for missing an ...
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Data Engineering Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain jordan Amman, الأردنData Engineering Team Member · We are looking for a Data Engineering Team Member with minimum 2 years of experience, to delivering end-to-end data cleaning and transformation pipelines. In addition to acting as Data Journalist who can understand the data sources, collect the data ...
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Business Marketing Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنInterviews, hires, and trains marketing staff members · Establishes marketing goals based on past performance and market forecasts · Oversees current offerings and comes up with initiatives for new products or services · Researches and analyses market trends, demographics, pricin ...
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Integration Developer Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain jordan Amman, الأردنIntegration Developer Team Member · We are looking for a highly motivated and passionate candidate to be part of Zain's Technology & Digital Innovation Department who will work on developing services, applications, and solutions based on business and sales requirements for Busine ...
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Internal Audit Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ 6 ساعات
Zain Jordan Amman, الأردنEvaluating the company's compliance program · Evaluating how well risk management is being handled within a company - evaluating information security and risk exposures · Reporting on risk management issues · Performing an analysis on how the company will perform in the case of b ...
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Accounts Payable Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain jordan Amman, الأردنAccounts Payable Team Member · We are looking for a highly motivated and passionate candidate to be part of Zain's Finance Department to be responsible for performing all Accounts Payable activities in Zain, including receiving invoices, processing invoices for payment, daily rec ...
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NOC Administrator Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنAdministering and controlling NOC systems, through granting/ revoking privileges from users such as system access and data , while monitoring user's actions on the systems, as well as reporting and preventing any misuse of the systems and information. · Participating in periodic ...
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Enterprise Marcom Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنReviewing and ensuring Zain Business' and The Bunker's publications, TVCs, advertisements, logo, official website, corporate documents and promotional Are correctly branded in line with the corporate identity of the Group. · Coordinating with Marketing and Corporate Communicatio ...
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Quality Assurance Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنHandling customer cases and complaints received through IT systems, then analyzing and resolving them quickly and professionally. · Communicating with technical and customer-related functions regarding resolving customer complaints and requests and expediting their resolution. · ...
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Revenue Assurance Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنAbout the job · We are looking for a highly motivated and passionate candidate to be part of Zain's Finance department who will work on Monitoring Zain's revenue streams through implementing revenue assurance and control measures, analyzing revenue-related data; flagging any reve ...
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Talent Acquisition Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنWorking closely with the hiring managers to ensure a full understanding of the requirements and expectations of the vacant jobs. · Managing internal and external hiring processes in compliance with Zain policies & procedures. · Sourcing and recruiting candidates using a variety o ...
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Business Analysis Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنParticipating in analyzing concepts produced by Commercial functions, to identify new products, services or processes requirements, in order to complete the product development life cycle from providing do-ability, prepare proper documentation and following up till the product re ...
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UXUI Designer Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنWork with Product managers, Business Analysts and developers to develop intuitive and engaging experiences. · Produce conceptual diagrams, case flows, user flow, storyboards, wireframes, visual mockups, and prototypes for Web, iOS, Android · Conduct user research and usability te ...
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Network Administrator Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنAssisting in the process of developing/designing new Telecom Solutions for large facilities, such as Network Infrastructure installation, through transforming customer requirements into technical specifications reflected in the solution design. · Contributing to project implement ...
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Technology Product Development Team Member
تم العثور عليها في: DrJobEN AE A2 - منذ 6 ساعات
Zain Jordan Amman, الأردنCreating and enhancing products that fill a niche in the market or allow their clients to remain competitive. · Determining product specifications according to a number of various factors and uses. · Supporting manufacturing and design activities by developing prototypes for prod ...
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wallets and Corporate Services Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
ZainCash Amman, الأردنHandling cards issue and customer complains related to cards using/activation. · Troubleshooting cards transaction through Card management system. · Ensure that all Zain Cash BTL/marketing materials are being steadily available with the partners. · Support in preparing proposals ...
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Sales Intelligence Development Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنRespond, engage and qualify inbound leads and inquiries · Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence · Effectively partner and work across the [redacted] teams - including [redacted] · Work clo ...
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Enterprise Solutions Engineer Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan Amman, الأردنContributing to creating technical BOQs then surveying and designing enterprise solutions network, using available systems/ equipment to collect and analyze related data, identifying design requirements, developing initial designs, selecting technical specification in line with c ...
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Digital Growth Hacker Team Member
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zain Jordan company Amman, الأردنResearching and understanding the company's long-term goals. · Pinpointing issues that are hampering growth for the business. · Choosing, setting, and prioritizing growth goals for the company. · Identifying growth opportunities for the company. · Designing and setting up experim ...