CS Grp Mgr - Amman, الأردن - Nuqtat Al Taknalojia

وصف

• Evaluate staff performance and provide appropriate feedback.
• Organize trainings for staff in their assigned job responsibilities.
• Monitor and manage operational expenses within allotted budget.
• Motivate and supervise staffs to meet departmental goals.
• Assist in interviewing, hiring and training new candidates.
• Ensure that team follows company quality and service standards.
• Determine staffing needs and develop work plan based on work volume.
• Participate in employee retention and termination activities.
• Prepare annual budget and review business contractual agreements and financial statements.
• Evaluate current business processes and recommend improvements.
• Enforce employee discipline and safety standards.