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Amman

    Night Receptionist - Amman, الأردن - Accor

    Accor
    Accor background
    وصف

    Company Description

    Ibis Amman

    Job Description

    • Keeping hotel financial records in order
    • Processes invoices, transactions, room charges, refunds, and prepares checkout bills
    • Monitors and checks accounting ledger
    • Verifying that all accounts are balanced and supported by documentation
    • Audits financial statement accounts such as receivables and revenues
    • Posts room taxes and charges
    • Processes discounts and vouchers
    • Tracks room availability and occupancy
    • Prepares daily reports and summary cash balance
    • Checking guests in and out of the hotel.
    • Handling/Responding to guests' needs, requests, and complaints.
    • Answering the phone and making reservations.
    • Summarizing each night's operations, and listing any follow-up tasks for management.
    • Following End of Day Procedures.

    Qualifications

    • Minimum 2 years of bookkeeping and front desk experience
    • Opera System expert
    • Proficient in MS Office, PMS, and CRM software
    • Outstanding verbal and written communication skills
    • Detail-oriented and strong organizational skills
    • Strong interpersonal skills
    • High school diploma or equivalent; Associate or Bachelor's degree in Hotel Management or related field is a plus
    • Past experience in customer service or hospitality is a plus.
    • Analytical mind, with strong attention to detail and an affinity for numbers.
    • Good organizational and time-management skills.
    • Self-motivated, proactive work ethic.
    • Strong aptitude for customer service.

  • Accor

    Night Receptionist

    منذ يوم


    Job Description · Keeping hotel financial records in order · Processes invoices, transactions, room charges, refunds, and prepares checkout bills · Monitors and checks accounting ledger · Verifying that all accounts are balanced and supported by documentation · Audits financial s ...