- Responsible for answering all telephone calls and prioritizing said calls.
- Should have very good telephone etiquettes.
- Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
- Should have good knowledge of room service menu's and on going promotions in other F&B outlet.
- Should be able to provide recommendations and suggestions to guests upon request.
- Be knowledgeable of all services, facilities and products offered by the hotel.
- Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times.
- Display excellent conversation skills and selling techniques at all times.
- Pay attention to guest orders, and know the menu thoroughly.
- Write down all information's clearly. Highlight special requests.
- Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
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Housekeeping Order Taker
منذ يوم
Rotana Hotel Group Amman, الأردنSafe keep, record and collect all keys and papers held within the Housekeeping Office · Ensure the sorting of all daily activity reports in the Housekeeping Office · Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards · Record all i ...
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In Room Dining Order Taker
منذ 7 ساعات
W Hotels Amman, الأردنTake room service orders over the phone. · Answer questions on menu selections, and check with kitchen staff. · Answer guest questions or concerns regarding the origin, vintage, and style of various wines. · Place and log call back for room service order. · Notify guests and mana ...
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Order Taker-InRoom Dining
منذ 4 أيام
Marriott International, In Amman, الأردنAbout the job · Job NumberCategories Food and Beverage & Culinary Location The Ritz-Carlton Amman, Amman, 5th Circle, Amman, Jordan, Jordan View on map Schedule Full-Time Are you located in a remote location? N Possibility of moving to another location? · N Job Type Non-Manageme ...