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    Customer Service Advisor Call Center - Madaba, الأردن - Zain jordan

    Zain jordan
    Zain jordan Madaba, الأردن

    تم العثور عليها في: DrJobEn JO A2 - منذ أسبوع

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    دوام جزئي
    وصف

    Customer Service Advisor ( Call Center ) - Madaba Resident (Part Time)
    Zain Jordan is actively recruiting for a Customer Service Advisor Agent.

    You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.

    Your Responsibilities Will Include But Not Be Limited To

    • Handing a high volume of in-bound calls and greet customers in a courteous and professional manner.
    • Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.
    • Provide product and service information to our customers.
    • Promote Zain's products and services by understanding customer needs and interest and providing them with the right offers that match those needs.
    • Trouble shoot service equipment issues.
    • Adhere to, and fulfill, individual and team Performance Metrics

    Working Hours will be 6 to 8 hours / per day as a max.


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