- Inform the public about the Labor Department programs, related laws, policies and
- Assist the public via phone, email, mail and
- Maintain inbound phone calls through the Department s main switchboard, which receives approximately 860 phone calls each
- Accept, review, evaluate and process submitted claims and
- Research, identify and service the correct employer that the claim/complaint was filed
- Contact involved parties via phone, email and
- Receive and process responses from involved ;
- Compose detailed, comprehensive activity logs of actions taken and information
- Maintain detailed written notes of conversations with involved
- Identify applicable case
- Process closed cases and send, via mail and email, the closure documents to involved
- Process checks received from employers and ensure they are promptly sent to the
- Other duties as
- Basic computer skills and data
- Use of various computer programs (, Microsoft Office and Google).
- Basic
- Written and verbal communication
- Organizational
- Requires the ability to communicate in a professional manner both orally and in
- Ability to work under
- Ability to meet
- Ability to
- Ability to work in a team and
- To work effectively with a diverse public customer
- To work confidentially with
- To identify, analyze and resolve customer problems with excellent customer
ETIC SAP BW4HANA Consultant - Amman, الأردن - PwC
وصف
Skills Required
Experience Required
Knowledge needed: Customer service
Abilities needed:
Experience Preferred
The ideal candidate will have the ability to read, write, speak and comprehend Spanish at a professional business
NA