Managing the reengineering process and pinpointing the organizational structures to meet strategic and operating goals.
Addressing current business process and proposing harmonization and optimization.
Managing and Contributing in studying the outsourcing of different types of operations, and prepare feasibility studies to ensure that the execution of operations are cost effective, well organized, and meets customer expectations.
Review Standing Operating Procedures for all areas of the bank Formulate and finalize Service Level Agreements with both suppliers and customers.
