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About the job
Position: Software Asset Manager About us: FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. About the job: Foundever is actively seeking a proficient Software Asset Manager to enhance our team's capabilities. The ideal candidate will possess a comprehensive understanding of software licensing, compliance, and optimization strategies. In this pivotal role, you'll oversee the management of our software assets, ensuring full compliance with various regulatory standards. Your expertise will be vital in optimizing license utilization and cost, as well as in leading the software procurement process. Join us to play a key role in streamlining our software asset management and contributing to our organization's success. Key responsibilities:- Manage the organization's software assets to ensure compliance with regulatory requirements, licensing policies, and contract terms
- Evaluate software usage across the organization to optimize license usage and costs
- Advise on software procurement strategy and negotiate software license agreements
- Develop and maintain an inventory of all software assets and licenses
- Monitor and report on software compliance risks and prepare recommendations for remediation
- Conduct software audits and generate reports to verify compliance with license agreements
- Liaise with software vendors to resolve licensing issues, negotiate new agreements, and review pricing models
- Develop policies and procedures for software asset management
- Stay up-to-date on industry trends, regulations and best practices in software asset management.
- Qualifications / Experience:
- Bachelor's degree in Computer Science, Information Technology or related field
- Proven experience as a software asset manager, software licensing specialist, or similar role
- Strong knowledge of software licensing concepts, regulatory requirements, and compliance standards
- Experience with software asset management tools and software inventory systems
- Experience in SQL is preferable
- Excellent analytical and problem-solving skills
- Strong negotiation and communication skills
- Ability to work independently and collaboratively with cross-functional teams
- Detail-oriented with excellent organizational skills
- Relevant certifications such as IAITAM Certified Software Asset Manager (CSAM) or Certified IT Asset Manager (CITAM) is a plus.
Software Asset Manager - Amman, الأردن - Foundever
