Process deposits accepted through the lockbox processing system.
Provide customer with back-up documentation as requested.
Log and track all incoming remittance mail; sort, open and verify outgoing remittance mail.
Perform a variety of clerical duties, answer questions or inquiries from lockbox customers, resolve problems or issues and perform data and item entry.
Correspond with clients or bank personnel on various lockbox items.
Notify support areas of problems or issues which could cause delay in items being processed.
