Retention Agent - Amman
منذ أسبوع
Job summary
The Retention Agent supports client satisfaction and long-term program commitment by combining active listening,persuasive communication,and follow-up strategies.
Responsibilities And Duties
- Client Retention & Objection Handling: Accept inbound transfer calls,making outbound calls to clients requesting cancellation.
- Program Knowledge & Support: Answer program-related questions providing accurate information.
وصف الوظيفة
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