The Trust Capital

The Trust Capital

It is amazing how small thoughts can divert our attention to new interests, excitement and destiny. This is the amazing story behind writing this buzz. While searching for the term marketing and complexity googled also suggested marketing and complexity theory. I decided to search both. The first term generated more than 80 million citations and the second term produced slightly less than 28 million citations. Both searches were completed in less than 390 seconds.

The numbers invoked so many ideas in my mind. First, that changing the search slightly led to such huge differences in the output. Adding one word (theory) to the search reduced the output by almost 52 million citations. This is a great manifestation of the butterfly effect in which a small change may greatly impact the output.

The second thought that crossed my mind is the minute time required to produce millions of citations. The death of time and the exponential growth of information. So little time to produce overwhelming information and I feel sinking in its ocean (whether blue or red).

Our world is governed by small changes that may produce unpredictable results. Unpredictable results mean living in a new climate with new challenges, threats and opportunities and the need to self-organize to cope and meet these emerging and never-planned challenges. No matter how careful we are in planning an emergent phenomenon may drift our lives to new oceans. Because of these challenges the development of new technologies were initiated and resulted in novel approaches such as visual presentations, text mining and data mining. New and pressing challenges make the antifragile companies more successful, but mostly lead to the β€œbreaking of the bones” of the fragile ones.

New challenges make planning progressively like a mirage in a desert. We lost control on customers because of the free interconnections among them. The customers are having more power together than mega companies because of the feedback effect they exert. A β€œlittle” customer may publish a complaining tweet on Twitter and through feedback this complaint might grow like a termite hill built by millions of termites. The β€œComplaint Hill” may be built likewise by instant feedback and retweet to bring down the β€œhouse of the big corporation” who caused the complaint. Customers trust customers and empathize with their complaints that build up fast and do what was impossible years back.

Trust is a big connector is more important than the financial capital. Do we need to modify the balance sheet of companies to incorporate their β€œTrust Capital”? My answer is most probably yes. What is the value of a huge capital that produces great and saleable products if the customer isn’t satisfied at the end of the day. All it takes for that customer is to write an emotional complaint for few influencers to republish it. There are no barriers to making complaints. Instead of handling major issues the corporations have so many fires to extinguish that were caused by one match. Yes, the burning of the fires of the big is easier than anytime before.

I was doing my search to complete my slides for the workshop I am addressing in Istanbul next week. How I got distracted by a thought that took me on the emergent writing path. Indirect distractions are the theme of our world today.


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Ali 🐝 Anani, Brand Ambassador @beBee

#125
No words can describe my gratitude and appreciation to you dear Harvey Lloyd

Ali 🐝 Anani, Brand Ambassador @beBee

#124
I wish Deb\ud83d\udc1d Lange, Brand Ambassador @beBee.

Harvey Lloyd

Harvey Lloyd

3 years ago #117

I find that many of Ali \ud83d\udc1d Anani, Brand Ambassador @beBee posts attract many sharp minds to the comment section. This post however really attracted a deep process of understanding the broader implications of trust and managing chaos. Take a look and add to the bottom line of a brilianant buzz.

Cyndi wilkins

Cyndi wilkins

3 years ago #116

#123
You have brought to my memory an interview I had with Deb\ud83d\udc1d Lange, Brand Ambassador @beBee not too long ago about releasing ourselves from our 'inner demons' and how holding on to our anger creates these mental prisons from which there is no escape...other than to recognize and 'feel' the chaos our emotions create, have our experience...and then let them go... https://www.cyndiwilkins1212.com/single-post/2017/09/09/Releasing-Hidden-Anger-From-Your-Body

Harvey Lloyd

Harvey Lloyd

3 years ago #115

#122
You brought to thought the story line of many prisons, and not just the physical ones. Its been about 15 years sense i was released from the mental material prison of my own mind. The release was very surreal at first because i had never operated in this new found landscape. The first realization was how stupid i was within it, and the recognistion of those i had assembles as friends were oblivious. I was now standing firmly within chaos. Scary, yes, exciting, yes but realizeing that my education and narritive did not prepare me for this adventure would be an understatement. But with thought, reading and deep research the chaos gave way to order. I realized that the chaos was merely a blanket over the lamp that provided the light or order in this context. We should excerise caution as we exit the mental prison of singularity. But the adventure is well worth the disorder that shows itself prior to order. Mind your instinct and bite only that what you can digest as you enter the unknown but for your own adventure, GO.

Cyndi wilkins

Cyndi wilkins

3 years ago #114

#103
You hit the nail right on the noggin' Edward Lewellen with the 'application of information'... We can read all the books, attend all the seminars and workshops, claim our heightened spiritual awareness and whatnot until the cows come home...but nothing ever changes until we apply what we have learned begin living it...not just preaching it. And once we decide to do that, make sure you are prepared as both Milos Djukic have explained...we will come under the fire of our own rigorous review as the life we had been clinging to so tightly begins to fall away...A true test of our endurance and dedication to our evolutionary journey...and most importantly, our 'trust' in that whatever comes to pass will be precisely what is needed to nudge us forward along the path to the 'high road'

Ali 🐝 Anani, Brand Ambassador @beBee

#120
"Brand is the expression of trust' "You can't control the outcome, but you can influence it" "Brand is a perception and not a process" Oh my dear friend Jerry Fletcher- these quotes, which I extracted from you superb 5- minutes video are simply great. You gained my trust by a factor of 10 to the power 100

Jerry Fletcher

Jerry Fletcher

3 years ago #112

DR. Ali, Sorry to be so late in responding. Trust is, in my view. the single most important factor in business growth. Brand is an expression of Trust as I explain in this video: https://vimeo.com/185534580

Ali 🐝 Anani, Brand Ambassador @beBee

#116
Great man here.

Ali 🐝 Anani, Brand Ambassador @beBee

#115
Just consider events are the balls dear Lisa Vanderburg. So, our lives are chaotic, unpredictable and we search to find the ordered patterns in them. Greeting from Istanbul.

Ali 🐝 Anani, Brand Ambassador @beBee

#114
Staying in Hyatt Hotel in the outskirts of Istanbul is just a relieving one Chris \ud83d\udc1dR Guest> A great place away from the crows with Marmara Sea at the surrounding. SO, I am ok even though I haven't had a single minute of sleep.

Bill Stankiewicz, 🐝 Brand Ambassador

Great buzz here 🐝🐝🐝🐝🐝

Lisa Vanderburg L

Lisa Vanderburg

3 years ago #107

I've had to give up on the comments for now due to tech issues, but Ali \ud83d\udc1d Anani, Brand Ambassador @beBee, this reminds me to the first break at a game of pool; even the most expert of player can't guess what all the balls will do - some will remain in place, some will direct with intention, some are just deflectors. I hope to get to read all the comments...when I grow up I'm gonna get myself a real computer! :)

Ali 🐝 Anani, Brand Ambassador @beBee

#109
Like anything else social platforms have two opposing faces dear Debasish Majumder. Only today a lady followed me and I followed back. In two minutes she sent me a message proposing.... and you guess what. I immediately unfollowed her.

Ali 🐝 Anani, Brand Ambassador @beBee

#107
Your comment goes with my basic understanding of the complexity theory dear Debasish Majumder

Ali 🐝 Anani, Brand Ambassador @beBee

#104
Greatly expressed Joyce \ud83d\udc1d Bowen Brand Ambassador @ beBee for we can't change the past; in contrast, we may aspire to brighten our future.

Ali 🐝 Anani, Brand Ambassador @beBee

#103
That is precisely why I tagged you my friend Edward Lewellen means vast improvement in her comment. I am not promoting your book The 90-Seconds Mind Manager; more I am stating how impacting this book on our lives. It is a must read.

Debasish Majumder

Debasish Majumder

3 years ago #102

#97
i guess, social platform is also a disruptive process, where this platforms get their dividends too by alluring customers to become immoral and make more than the requisite gains out of their investment, surely a devise to encourage one to become immoral and gain something out of turn sir Ali \ud83d\udc1d Anani, Brand Ambassador @beBee. i have noticed number of customers are resorting to this social platform and intimidating an organization to defame unless they get additional gains what they are not entitled for. although not customers are of same trait. thus this social platform are too encouraging customers to become immoral.

Debasish Majumder

Debasish Majumder

3 years ago #101

'our mind' is a matter too which we cannot rule out and it have no capacity apart from the reflections we receive from the external world. we cannot see atom, but we can perceive it in our brain only. the fallacy lies with us perhaps that our brain is supreme and out of this megalomaniac trend we undermine others mind too!

Debasish Majumder

Debasish Majumder

3 years ago #100

#101
i guess, change is utterly a new edition sir Ali \ud83d\udc1d Anani, Brand Ambassador @beBee, having no resemblance of the past and neither it can go back to its past format. it is a process of chemistry and chemical change, where previous mode cannot be attained. anew born child is a product of change with utter different features and never it could be compared with previous children's feature. apparently it looks alike, but different utterly out of its behavioral pattern, which we perhaps mistook as problem child and thus conclude a generation gap. two different character when interact, it produces a result, sheer different and we may conclude as weird, not able to evaluate perhaps the chemical reactions of the two. at the same time we cannot ignore there is a havoc change in external conditions too!

Joyce 🐝 Bowen Brand Ambassador @ beBee

#103
Perhaps... But I have been in many circumstances where people have sought to control me. I have had far too many skin-of-my-teeth escapes. Maybe as Ken Boddie says--Madam Fate pulled me through. Did I think my way through? Absolutely. Survival is a powerful motivator. Perhaps daily life can be brought under control--for the most part, but when other circumstances arise--like Harvey Lloyd's boat--things get far more difficult.

Harvey Lloyd

Harvey Lloyd

3 years ago #98

#104
Like you i have been in these circular arguements of why the past was better. My answer is always the same, until you invent the β€œflux capacitor” the best option is always forward.

Joyce 🐝 Bowen Brand Ambassador @ beBee

#100
"Change is a battle with the past, the better future picture we paint the stronger we will work towards, instead of against." Oh, you could not have said it better. Were you a fly on my wall this morning? My friend and I argue this point almost every time we meet. I just tell him to shut up eventually.

Cyndi wilkins

Cyndi wilkins

3 years ago #96

#99
Love the concept of 'The Cashe of the Mind'....We would not drink polluted water, so why think with a polluted mind;-) Best of luck with your workshop today. I look forward to hearing your new ideas on understanding complexities...

Ali 🐝 Anani, Brand Ambassador @beBee

#100
One great point in your comment is the cascading effect of change. This is seldom mentioned in change management. This is worthy a buzz on its own Harvey Lloyd. Great your thoughts here are "But we find as we change one part of ourselves, operations we start to create a cascading affect. More and more things need change, this change also jeopardizes current relationships, revenues or other aspects of yesterday peaceful existence".

Harvey Lloyd

Harvey Lloyd

3 years ago #94

#98
#94 A strange thing happened on the way to market. Change and change management is an awesome field of study. Whether personal or organizational the challenges presented are complex and require a level of courage to step into. Lets back the clock up 24 hours (Prior to knowledge of needed change.). Our ship was sailing just fine, the leaks are handled and managed by the bilge pump, the crew was happy and life was good as we sail onto our journey of never never land. Every nuance of working, maintaining and living on our little community sail boat was understood, executed and supervision was only needed at the macro level. Change enters. Back to present. Weather changes and now certain aspects of our sailing ship is not keeping up, the macro supervision turns to micro. But we find as we change one part of ourselves, operations we start to create a cascading affect. More and more things need change, this change also jeopardizes current relationships, revenues or other aspects of yesterday peaceful existence. The pull of yesterday becomes strong with each and every micro decision. We begin to wish for the past as a nostalgic dream of utopia. This impedes the forward flow of the change we must endure. We have collectively or personally enter the zone of chaos. We must repaint a future picture that incorporates the change but leaves us intact. Unfortunately these changes will remove relationships but new ones will form. Change is a battle with the past, the better future picture we paint the stronger we will work towards, instead of against.

Ali 🐝 Anani, Brand Ambassador @beBee

#98
Great explanations @Cyndi Wilkins. I invite the expert and friend Edward Lewellen to respond. All I want to say for now is that the enemy can be our minds. To this I agree. We need to clean the cache of our minds. I did it and it works https://www.slideshare.net/hudali15/clean-your-mind-cache

Cyndi wilkins

Cyndi wilkins

3 years ago #92

#85
#94 One of the most challenging obstacles in our lives is in our 'thinking' that we are the goings on in our minds...When in fact, thinking is actually what our indwelling consciousness watches the mind do while we give it life by the power of our attention. Now that's a big chunk to process, so it is within these "small changes with great consequences" that we learn to tame the monkey mind...and as Joyce \ud83d\udc1d Bowen Brand Ambassador @ beBee has suggested, just sit back and enjoy the ride. Not an easy thing to do because the mind wants to control outcomes...and when things do not go according to our 'expectations' chaos ensues. It is the little daily disturbances in life that bring us the constant opportunities to free ourselves from the chaos by choosing not to become submerged in the melodrama the mind loves to create. If we are able to step behind the noise and allow the mind to have it's experience of pain, frustration, betrayal etc...whatever the case may be, we can begin to slowly let go of our incessant need to control things... With the regular practice of simply being AWARE of the mind and all it's little melodrama's, (meditation is very helpful in achieving this awareness) we are able to make a subtle disconnect when the mind begins to go crazy over nothing. And when those major upheavals occur, we are more likely to stay centered within our beings and not become saturated in all the chaos.

Ali 🐝 Anani, Brand Ambassador @beBee

#96
Arguing with customers is a bad practice. No business should antagonize a customer, the least to neutralize him/her. Feeling downgraded a customer might initiate a complaint campaign on social platforms and make a big issue of what the business thought unimportant and not worthy. I agree with you Harvey Lloyd

Harvey Lloyd

Harvey Lloyd

3 years ago #90

#91
#88. Goodwill, for me at least has become a cloudy issue. End user perceptions of quality/price has become a little hard to manage. This is a deep topic within economics. I wanted to add to the customer is king statement that, one its true, but there is a secondary position. If i cant make the customer king then they cant be my customer. To engage in right and wrong with a customer will be an assault on goodwill. I agree manage the complaint as gracefully as possible, make the customer whole and dont pursue that customer again. Not because they good or bad, rather because you cant make them king. I cant satisfy everyone when i choose a price point and quality level i believe folks will actually pay. I really want to emphasis the bad customer concept. This concept will destroy your goodwill and customer base. I believe everyone will accept your not being able to meet their needs with your chosen price point. Customer bases will not accept that the customer is bad. They empathize with the β€œbad customer” through their own experiences. I have customers we cant serve as we cant meet their standards. This is ok, they are willing to pay more for more. This is not how we established our products and services. This is more a perspective of where your product is placed and customers who arrive that have a higher standard. Make it right and both of you can go on your merry way. Great thoughts here.

Ali 🐝 Anani, Brand Ambassador @beBee

#94
In my presentation "Intangible Capitals" (see my comment No. 91) I mention the case of two children. One child found a worm in his sandwich. He published an image of that sandwich and the result breaking the restaurant. In the other example the child objects to calling bread The Giraffe because it looked more like a tiger. The child suggestion to the company was noticed by the public approving his suggestion. The company was forced to rename the bread. I want to say that a child can shake up an organization and still some people think in terms of proportionality and linearity. You are spot on Joyce \ud83d\udc1d Bowen Brand Ambassador @ beBee

Joyce 🐝 Bowen Brand Ambassador @ beBee

"Our world is governed by small changes that may produce unpredictable results." A friend came over for coffee this morning and I was trying to explain this very same thing. He seemed to expect some sort of continuity in spite of small ripples along the way. I tried to explain that things do not often move slowly along with no jolting stops or change in direction. And I think now it's because he cannot imagine not being in control of that progression. There is a subtle comfort in imaging you are behind the wheel and completely in charge--until a truck passes in front of you. Life's ebbs and flows provide us with a myriad of changes. Better to just sit back and enjoy the ride.

Ali 🐝 Anani, Brand Ambassador @beBee

#90
You have not been able to say it and then said it Lisa Vanderburg. Because you have will you have a way

Ali 🐝 Anani, Brand Ambassador @beBee

#89
Thank you my angel

Ali 🐝 Anani, Brand Ambassador @beBee

#88
I reminded you and you reminded me also Proma \ud83d\udc1d Nautiyal. ABsolutely, this is a crucial point. They say that i our complex world the intamgible character of a leader make 80% of his ability to lead. I suggest the same to extend to business. You reminded me of my presentation Intangible Capitals https://www.slideshare.net/hudali15/intangible-capitals I fully concur with your great comment and likewise I have affirmation that Harvey Lloyd does so.

Lisa Vanderburg L

Lisa Vanderburg

3 years ago #84

Simply brilliant, even if I've not be able to say so! Ali \ud83d\udc1d Anani, Brand Ambassador @beBeeat his finest!

Lisa Vanderburg L

Lisa Vanderburg

3 years ago #83

#87
I WILL have my comp waterboarded by them....that should cool her down! :) Safe journey my friend!

Proma 🐝 Nautiyal

Proma 🐝 Nautiyal

3 years ago #82

Ali 🐝 Anani, Brand Ambassador @beBee while doing my Bachelors in Finance and Accounting, I remember studying about Goodwill, an asset which is not shown in the company balance sheets, but nonetheless matter alot when it comes to deciding the success (profit, image, sales, share price) of a company. Marketing and CSR are aimed to improve Goodwill while a team of PR experts ensure everything goes right to keep complaints on digital platforms at bay and make sure that complaints are handled as gracefully as possible. "Customer is King" is a phrase that has never been truer before. An asset as important as Goodwill lies in their hands. One bad review and things take a turn for bad. I wish you all the best for your workshop in the beautiful city of Istanbul...thank you so very much for your insightful buzz. 

Ali 🐝 Anani, Brand Ambassador @beBee

#86
Oh dear Lisa Vanderburg- your story is a great example of what we call complexity wherein small changes make big unexpected results. Look how technology while making our life easy it also equally made it difficult. A little rise in temperature cascaded its effect to your computer and now you are in a chaotic state. I do look forward to your engaging again in these lovely discussions. I have come up with what I believe a new idea to explain complexity to the layman/ laywoman. I shall share it upon my return home from my tonight's trip to Istanbul

Lisa Vanderburg L

Lisa Vanderburg

3 years ago #80

oh dear...now I'm so far behind Ali \ud83d\udc1d Anani, Brand Ambassador @beBee! My laptop took a turn for the worse yesterday in the unseasonal heat of the UK. Even though I've got it on a virtual scaffolding of toothpicks to allow maximum air-flow it said something like 'Your comp is now melting and all you data is running like ink'. So just a quick stop - I will try and catch up when normal service is restored. :(

Ali 🐝 Anani, Brand Ambassador @beBee

#84
Our lives are so complex and little differences may cause huge differences in the outcome. Imagine the last penalty shoot was saved then probably the end result would have changed. The player could have shot to the other side of the goal, or could have changed the force of his shot or its angle. Small changes yes, but great consequences. We need a stroke of luck regardless of how much effort we put in the game of life. Soccer may serve as a useful metaphor for the game of life. Like any soccer game, the pitch is affected by the weather conditions, the ability of players to adapt to the changes in the weather and hence the playing field, the audience effect, the referee effect, the motivation of the players, the squad, the play plan, the manager and many other factors. WE need to accept that we need to keep trying in spite of our failures by learning from them and moving on. I hope your game of life shall take a winning path dear Cyndi wilkins

Cyndi wilkins

Cyndi wilkins

3 years ago #78

#80
#81 #83 I understand the 'agony of defeat'...Just as the Russian's must have felt today after coming so close to victory...the crash and burn after flying so close to the sun...I know the weight of the world the player that missed the potential 'winning goal' is feeling...A matter of inches between being the hero and going home the loser...I feel his pain...and like him, I had to sit with it...loathing the feeling...but knowing eventually it would pass. It has been well over a year and it still burns...but the pain is beginning to subside...and with it comes the opportunity to forgive and let go of that which I have no control over. BTW...I was rooting for Croatia;-)

Ali 🐝 Anani, Brand Ambassador @beBee

I watched the highlights of the Croatia-Russia match an hour ago and it gives us a lesson Cyndi wilkins. The ups of Croatia by scoring first, the down of Croatia as Russia scored and drew. Croatia scores again in extra time with little time remaining Russia drew again. Russia almost scored a winner in the dying seconds of the game. The penalty shoot out resulted in Croatia's favor and they emerged as winners. Sometimes we work hard to lose in the neck of time . This is life throws obstacles in our way to test us. The challenge is to overcome the obstacles and emerge stronger than before.

Ali 🐝 Anani, Brand Ambassador @beBee

#80
I writing my previous comment you posted yours. I am no doubt that Cyndi wilkins will react constructively to its "lesson of life".

Ali 🐝 Anani, Brand Ambassador @beBee

#79
I am totally relieved that you find a new way of life Cyndi wilkins shares my admiration of what you wrote "A situation that seemed impossible, but has now become probable by my taking a step back and viewing it from another angle..". You know that we see topaz differently when we change the angle of viewing it. Consider problems as the topaz stone having different colors and thus provide us with new perspectives. That you joined the discussions late gives you the opportunity to read the preceding comments and see the forest rather than the tree. I hope there shall be no return to the point of no return in your life.

Harvey Lloyd

Harvey Lloyd

3 years ago #74

#79
Our ears and eyes seem to close up as anxiety builds. I have found that the use of the 360 degree wheel helps to "unstuck" my thoughts. On the right hand side of the wheel you have to list no less than ten affirmative things you could do to make the situation better. On the right hand side of the degree wheel you have to write ten very negative things you could do to make it happen. When complete look at all of them and see where you land. Another question is, if i had a million dollars to attack the problem/choice how would it change my approach. Within crossroads, sometimes we need to take a leap of faith. This leap though needs some legs. I have found that three different criteria help me take the leap. 1. The road i choose has to help not only me but those who i will meet are carry along the journey. 2. The road i choose must meet my basic values in execution. 3. When i get to the next crossroads i must know more than i do at this one. Good luck with your choices. What i have read here, you make good choices and even if the choice is tough you can navigate the chaos. We all teachers and students. It just depends what park bench we find ourselves.

Cyndi wilkins

Cyndi wilkins

3 years ago #73

#75
#76 Thank you so kindly for that comment Ali \ud83d\udc1d Anani, Brand Ambassador @beBee...It comes at at very crucial time for me as I have been stuck at a 'crossroad' for quite some time...wrestling with a challenge I had been feeling was insurmountable....Hence, I have been absent from these very valuable discussions...much to my own detriment. It has been very much as Harvey Lloyd has stated...A situation that seemed impossible, but has now become probable by my taking a step back and viewing it from another angle...My perspective has changed as I have no longer given it the power to consume my thoughts...I rather have made the decision to let go and allow what will be to be...and I will BE...content with that. These discussions have come to me at a time when I had reached the point of no return..."When the student is ready...the teachers appear"...I guess when the student is desperate, the teachers appear! lol!! Thank you for being my teachers;-) I am so very grateful to be a participant in this little piece of 'forever.'

Ali 🐝 Anani, Brand Ambassador @beBee

Bravo Chris \ud83d\udc1dR Guest- I said you are courageous to make predictions. You were right in your predictions as England beat Sweden. Keep making predictions.

Ali 🐝 Anani, Brand Ambassador @beBee

#76
The plan was I fly tonight, but for some commitments I am flying tomorrow after midnight. Glad because I have the opportunity to read your comment @Harvey Lloyd and enjoy its depth. This is what is meant by a learning human or organization that "With each fear or wall we conquer our ego grows in complexity and endurance within chaos". You defined antifragility expertly Harvey Lloyd. This shall please Nasim Taleb should he read your wisdom.

Harvey Lloyd

Harvey Lloyd

3 years ago #70

#74
Once we venture beyond our walls (fears) a whole new world opens up into existence. What was impossible becomes probable. I have always felt that greatness is always within us, but we filters that prevent us from exposing it. With each fear or wall we conquer our ego grows in complexity and endurance within chaos. Before long we are able to meet the world where it is, instead of forcing it be something else. With hopes that some shared values emerge into community. Ali \ud83d\udc1d Anani, Brand Ambassador @beBee your last two post have really impacted many. You are a man of excellent wisdom in seeking humanity. Again may blessing find you in your presentation, i know you are working hard.

Ali 🐝 Anani, Brand Ambassador @beBee

#74
Cyndi wilkins- you truly transformed into a great thinker and human. Your comments are sheer joy to read. Yes, we make assumptions, but the one invisible assumption that we make is confining ourselves to stay within "invisible walls" and think we are free. Our false expectations, evaluations, and placement are all kind of assumptions that we imprison ourselves within. A plant grows in line with the size of its container. We limit our growth by containing ourselves in a small pot. You surely see the other side of the hill

Cyndi wilkins

Cyndi wilkins

3 years ago #68

#48
You have wrapped up both buzzes of the 'Predator-Prey' and 'Trust Capital in one line Harvey Lloyd. "If all you do is defend the lines you have created this insures two things... Nothing will ever get in, but you will never leave either. Meaning will become helpless/hopeless." It is like creating our own invisible prison...Solitary confinement without any visitors...Very lonely...But if we allow ourselves to bear the discomfort of the 'fringe'... or the middle ground, we have an opportunity to push ourselves beyond those invisible walls and build bridges instead. #67 And as you state so eloquently Ali \ud83d\udc1d Anani, Brand Ambassador @beBee...It is our own false assumptions, (and to that I would add expectations) that keep us from seeing the other side of the hill.

Ali 🐝 Anani, Brand Ambassador @beBee

Chris \ud83d\udc1dR Guest- I promised to publish my intuition of any any of the world cup tournament. Just few minutes ago and out of nowhere my intuition is telling me Sweden shall beat UK. This isn't my wish as I support the team with creativity coupled with hard work on the field. Nothing regarding the other qualifying match so far

Liesbeth Leysen, MSc. beBee Global Brand Ambassador

#29
so well said!

Ali 🐝 Anani, Brand Ambassador @beBee

#55
There is no gain without risk. I add here, but also there are great losses without verifying the risk. This is a kind of wisdom. So, I find your wisdom here Harvey Lloyd of great value "One rule in testing the snake, never bet more than you can afford to lose. But bet up to that limit and seek wisdom".

Ali 🐝 Anani, Brand Ambassador @beBee

#60
Will consider the potential of your comment in my next buzz dear Debasish Majumder and as soon as I get relieved from the burden of work I have to do for aw eek long.

Ali 🐝 Anani, Brand Ambassador @beBee

#59
Seeing a snake starts with first assuring it is a snake and not a rope dear Debasish Majumder emphasized we need to test and verify; else our fears shall dominate us.

Ali 🐝 Anani, Brand Ambassador @beBee

#55
Yes, running from the snake of fear will not allow us to study its reality.Fear when compounded with false assumptions is a great example of negative negativity taking us to nowhere. We don't add fuel to fire and hope for extinguishing the fire. The difference is like seeing a mirage and believing it to be real water. I think this point might invite Harvey Lloyd to explore its magnitude.

Ali 🐝 Anani, Brand Ambassador @beBee

#54
I concur with your comment dear Debasish Majumder we have to see the other side of the hill. If we do we might see beyond our fears and groundless negativity and explore new possibilities.

Ali 🐝 Anani, Brand Ambassador @beBee

#58
I am swimming in the ocean of the snake-rope metaphor and in a week or so I hope to find the time to share my thoughts dear Edward Lewellen. -I mentioned your book "The 90- Seconds Mind Manager" because it affects my thinking. The metaphor explained the need to look into the positive side of negative events. I believe its value as a great reading source warrants recommending it repeatedly. We have look beyond griefs and fear and see what is hidden beyond.

Ali 🐝 Anani, Brand Ambassador @beBee

#53
You are a grand ambassador of appreciation of others Bill Stankiewicz, \ud83d\udc1d Brand Ambassador

Ali 🐝 Anani, Brand Ambassador @beBee

#52
Your reference to fear and going beyond it dear Debasish Majumder reminds me of the great exchanges of comments on fear on my previous buzz "The Predator-Prey Emotions" https://www.bebee.com/producer/@ali-anani/the-predator-prey-emotions I refer to the rich exchanges of comments between Ian Weinberg. It is amazing how comments on a buzz are "carried" to another buzz and the spill-over effect is noticeable. I must thank you greatly my friend for initiating the snake-rope metaphor, which resulted in these great discussions.

Ali 🐝 Anani, Brand Ambassador @beBee

#51
Your experiences in dealing with children are wealthy and merits sharing them

Harvey Lloyd

Harvey Lloyd

3 years ago #56

#58
Not heard of the theory but realize that each of us define words from the metaphysical state to line up with our own beliefs. These beliefs if not grounded in something transfendant will be from our experiencial narritive. I have learned quickly in this new age of post modernism to necessarily develop presuppositions until i understand how words are defined. If we listen long enough, and ask some questions we will learn the definition of words. Language is the beginning of understanding. If all dont define words the same then we will experience pain in understanding. Thanks for the video. The limbic system is a system that attempts to help us survive tragic situations. In the post modern world it has been adopted as a defense mechanism of relativistic principals that dont seem to add up in macro groups. In the end the defense mechanism only inserts pain into the system. This game can only become zero sum. My understanding of the system is that many more wires come from than go in.

Debasish Majumder

Debasish Majumder

3 years ago #55

#14
lovely insight sir Harvey Lloyd! truly i am enamored with the quote, 'acid cause from harm to the container than the object where it pours'!

Debasish Majumder

Debasish Majumder

3 years ago #54

#28
having fear in snake is always a fake, precisely when we are predetermined with fear sir Ali \ud83d\udc1d Anani, Brand Ambassador @beBee! at least in terms of personal affinity and relationship purely based on resonating with matching of wave length where hardly fear plays any major role. trust, based on lengthy interactions are the consequence of respect, loyalty and affection and fervor, which i guess, you may suggest as 'trust capital', a precious version of your sublime edition sir.

Debasish Majumder

Debasish Majumder

3 years ago #53

#34
i wonder sir Ali \ud83d\udc1d Anani, Brand Ambassador @beBee whether we consciously know that the risk we are taking can land us into jeopardy. rather, i guess, we always anticipate that the consequence we are supposed to produce will go in our favor. we are not perhaps aware of risk, rather we may spire to make brisk gain, almost a gamble where one always expect to gain sure profit without much effort. easy earning one always tend to gain, failing which may lead one into frustration, terming it as risk.

Debasish Majumder

Debasish Majumder

3 years ago #52

#55
i wonder sir Harvey Lloyd why we think about snake as rope? are we having an inherent trend of negative bent of mind? why can't we take the snake on our stride? why it is so fearful to us? are we having a superior ego in our faculty that we are supreme and having the capacity to overcome our fright? i wonder whether wisdom is our own inherent wealth, where external world and its reflection having no impact on our cerebral at all? are we not moving spirally and sometimes in downward trend, and sometimes in upward trend is not matter at all to our impulses? i guess, chaos is lying within our mindset and unless we are capable to get rid of such unwelcome hinder, we may not able to move forward. however, thank your very much for your valued comment. i am privileged and honored.

Harvey Lloyd

Harvey Lloyd

3 years ago #51

#52
I don't think you are limited in anyway here. Determining the amount of chaos we can handle is always a question that essentially never goes away. Chaos being represented by the snake. It is the will to test the rope or the snake where success lies. If we don't chance the rope/snake then we have 0 chance of moving from where we are. If we chance it and it turns out to be the snake, then we have gained wisdom of the next opportunity. One rule in testing the snake, never bet more than you can afford to lose. But bet up to that limit and seek wisdom.

Debasish Majumder

Debasish Majumder

3 years ago #50

#40
lovely metaphor and intriguing exponential expression sirAli \ud83d\udc1d Anani, Brand Ambassador @beBee! snake, i guess, not necessarily a dreadful animal, despite we concur it so. the venom is of immense value in pharma industry. but the thing is, being a fixed eye ball without any hearing organ, hardly we can even gauge its limitation too! so it is exclusively a contrast of vision, one against the other, and this variation of vision only makes one a legend or a loser too. but, here the tyrant time is the prime determiner and i wonder the intriguing role of time which even make impact on our vision. inadequate light can engender fear in our mind and fear hinder us to explore further sometimes, and accelerate us too in certain occasions. However, great insight as always you share sir Ali \ud83d\udc1d Anani, Brand Ambassador @beBee to widen ones horizon with greater vistas! thank you very much for sharing such unique buzz sir.

Bill Stankiewicz, 🐝 Brand Ambassador

Always a great read here! I need to see more πŸ˜ŠπŸ˜ŠπŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Debasish Majumder

Debasish Majumder

3 years ago #48

#28
the paradigm shift of trust from snake to rope is a great relief in accordance to time and an euphoria may one enjoy perhaps cannot be translated. the disappearance of fear which surely triggered by the external conditions and object when eventually give a new vibe to ones mind can perhaps only generate veneration and an inexplicable of elation. thus, one may yield trust on oneself and a confidence to excel thereafter an any adverse situation and the inspiration of the mentor like you definitely navigate one to achieve a 'trust capital' according to your unique nomenclature make you distinct from rest of the folks sir Ali \ud83d\udc1d Anani, Brand Ambassador @beBee to enrich me out of his exquisite insights with apt analysis are surely a boon for me, induced my to write a comment. you all please forgive me for my limitations of understanding difficult philosophical insights, yet i dare to express my views out of your invaluable supports and inspiration, enabling me to acquire'trust capital' of my own. i am indebted to you all a lot.

Harvey Lloyd

Harvey Lloyd

3 years ago #47

#50
For some reason i have an affinity towards those who have closed their fist of experiencing the chaos of joy, just beyond their fears. Our world and narritive can place such filters on us as we experience life in some lost world that no one knows exists. Shared journies are our way of elevating each other from this mysterious hinter land into a land where our senses work to explore meaning. I guess it may be that we work with children that almost live inside of a glass globe. They have no understanding of meaning outside the globe they exist. I have empathy and sympathy for children, i am still working on the adult version of this skill.

Ali 🐝 Anani, Brand Ambassador @beBee

#48
The positive side of negative emotions is so well explained by you my friend. I find these lines of great value "If time or geography allow me to view the snake for a period and interface with it, then i might learn something. With shifts in time and geography the opportunity to get bit grows. But so does wisdom".

Ali 🐝 Anani, Brand Ambassador @beBee

This is my published testimonial of the book "The 90-Seconds Mind Manager" by Edward Lewellen The 90-Second Mind Manager provides the means of how to follow the positive path. For example, if you have lost a daughter remember the good things the deceased did. Bring the bright spots into light. Remember that the bodies go to earth, but the earth does not forget. It has the seeds of great memories of the deceased daughter. Remember those great moments, revitalize them, and talk about them. Be positive. Let the seeds of memories flower into the lives of others to better them. Turn negative emotions into positive behaviors using the magical formula of the book. Grab a copy because I say it is a great investment to make. - Ali Anani, PhD, Ex- Managing Partner, Phenomena Communication, Amman, Jordan http://www.pdb-ebooks.com/_/_/540978/the-90-second-mind-manager

Harvey Lloyd

Harvey Lloyd

3 years ago #44

#44
Supposedly i have a skewed view of ego. Ego has been made out to be something negative. When in actuality is merely our narrative produced actions. We all have an ego a set of principals that we use to navigate the world that were created within our experiential narritive. Not all egos are good ones but to cast the word upon the stone of avoidance is detrimental to our understanding of how the mind works. To the question. Yes Ego, envy, jealousy and all the emotions as we have experienced them set forth a line of risk that we are willing/unwilling to take. This is reasonable up to the point it stops you from finding meaning. In other words, all you do is defend the lines you have created. This insures two things. Nothing will ever get in, but you will never leave either. Meaning will become helpless/hopeless. If time or geography allow me to view the snake for a period and interface with it, then i might learn something. With shifts in time and geography the opportunity to get bit grows. But so does wisdom. We must balance the opportunity with our own abilities. With each time we grow wiser. But this all begs the question of what if i get bit? With wisdom we control the depth of pain we would suffer. With indignation of i told you so, we will suffer the full brunt of the poison. A self fulfilling prophecy if you will. If we explore the snake (Chaos) with one foot in order then we will grow our sense of order/meaning. If we live in all ropes (Chaos in niviety.). We will be eaten by the snake. If we see the world as all snakes (total order) then we will suffocate in our small world of no meaning. Your questions are ancient ones that man has attempted to answer. Unfortunately we only have phenomenology to find our answers, science attempts to answer these question but they cant.

Ali 🐝 Anani, Brand Ambassador @beBee

I am sorry for the typo as the book by Edward Lewellen title is "The 90- Seconds Mind Manager" https://www.amazon.com/90-Second-Mind-Manager-Instant-Transformation/dp/0692471162 It is a great reading

Ali 🐝 Anani, Brand Ambassador @beBee

#45
3 May be the time of the "900 Second Mind Manager" dear Edward Lewellen would allow him to comment

Harvey Lloyd

Harvey Lloyd

3 years ago #41

#42
Your questions are post understanding styled questions. What was the rope/snake before you even realized the choice existed? In todays society we tend to ask the rope/snake questions first. In history we assumed that all were honorable and shared the same goal. Given certain visual inputs today we discount the idea. Before the choice comes we should be asking does the passion or aggression represent a targeted goal that is shared? I believe Edward Lewellen in your previous post The Predator/Prey Emotions, comment 161, described and offer the best solution to the rope snake question.

Ali 🐝 Anani, Brand Ambassador @beBee

#41
Harvey Lloyd- do you view the snake of ego is the same as the snake of pride? Or, we may see the same line as two different snakes depending on who we are when we spot the snake that isn't?

Harvey Lloyd

Harvey Lloyd

3 years ago #39

#40
β€œCan our pride be the line that is in reality the snake that we see as a rope?” This question brings us back to our personality types. Character traits/personality types often are the cause and effect between two people where pride is bright forth, naturally. In todays world though the natural process is becoming intentional in our post modern minds. Once we start with intentional i now must correct you, because anything say after this conclusion will be wrong. When we see it as natural we explore. So we could postulate that the rope turns to snake by existential beliefs within a setting. We can test the hypothesis by reviewing our reaction to a crowd within a football game , when we see the same behaviours at our favorite (quiet) family restaurant. In the resturant setting these same behaviours appear thretening. Why? Yes our pride and the person who invokes it both create the snake. The question is do we see it as intentional or natural?

Ali 🐝 Anani, Brand Ambassador @beBee

#41
You stirred my pride chaotically. I am on a discovery journey. I recall I wrote the forward of a book Titled "trust your senses" by @Deb Lange (her name isn't highlighting) https://www.goodreads.com/book/show/33199400-trust-your-senses Do what degree do should we trust our senses if our eyes see the rope as a snake? Like we curl a rope to look like a snake, do we tend to coil our lines of thinking to look like a snake? Do managers see the lines as snakes if they differ from their line of thinking? SO many questions to consider.

Harvey Lloyd

Harvey Lloyd

3 years ago #37

#40
I believe either perspective is appropriate. If we see the snake as a rope it shows our desperation. We have cast wisdom to the wind. Pride is usually the culprit but also envy is at the root of most pride. This discussion is really addressing the root of trust. Specifically what intercepts that trust and is it real or perceived. Can we see the existential signals where pride may be in the way? One such signal is when my pride invokes yours. I know my lanagauge is now stirring your pride in a defensive manner.

Ali 🐝 Anani, Brand Ambassador @beBee

#39
Reading your comment this adds to my mind another question besides that I addressed to Lisa Vanderburg. The questionis: Our thinking lines when we allude them with snakes? Can our pride be the line that is in reality the snake that we see as a rope? It is not only seeing the rope as a snake; equally it is seeing the snake as a rope.

Harvey Lloyd

Harvey Lloyd

3 years ago #35

#35
In discovering this concept I realized that the only real risk was my pride. Someone else got credit for the rope they allowed me to climb. Pride is usually what we sacrifice within chaos and also the wall of fear we wish not to scale. Blessing is just beyond your fear. Do i want my pride intact or the blessing. Amazingly many choose pride. My older brother who was very wise. Stated to me that once you loose track of the money you will loose the game. Money in this sense was representative of the goals. Pride is where we usually sacrifice our goals/money. Once we realize that our pride is merely a made up narritive that we are the writer, we can rewrite the narrative. Most I encounter assume that pride is some genetic aspect of our existance, they never tie back to its creation within environment, youth and subsequent experiences. The tough part to admit is that we/i created the values where such pride exists. To understand this would be a walk within our shadow selves where chaos is our actual fears of meaning. Most decide that it is better to fight with the same old worn out sword. Great leaders can detach from the pride and seek understanding of the values that drive the their paradigm. The decision at hand where pride has stepped up, is still within the control of the human. The true leader can see the effects of pride and, with bias, step outside and find new ways of leading.

Ali 🐝 Anani, Brand Ambassador @beBee

Lisa Vanderburg- do you see the line as a snake? What about if you see a network of lines looking like spaghetti- do you see a snake in the "lines"?

Ali 🐝 Anani, Brand Ambassador @beBee

#36
The chaotic mind of the ambassador shall abide by your expectations

Harvey Lloyd

Harvey Lloyd

3 years ago #32

#34
Not at all. Time is a precious commodity that we all must sacrifice wants and needs for what our mind obligates us. My mind is in the world of ancient ancestors and what they discovered. It is somewhat ecclesiastical, what i am finding. In the realm of humanity there is nothing new under the sun. So i understand that each mind is on its own journey of meaning. I truly appreciate the journies we do share. However if you do venture off into chaos you must report back your findings. This is what ambassadors do:)

Ali 🐝 Anani, Brand Ambassador @beBee

#33
What a great thought Harvey Lloyd "Although all ropes are not necessarily benevolent they can raise our risk tolerance"!!!

Ali 🐝 Anani, Brand Ambassador @beBee

#32
Your comment Harvey Lloyd have kindled my mind. You introduce here a new meaning of risk appetite. Seeing the rope as a snake depends on the risk appetite everyone of us has. Risk management is flowering with new ideas in my mind and I plan to share them in a buzz in the near future. I wish my current obligations would allow me to explore them right now. There is a risk in connecting with you my friends that I get distracted positively with new thoughts that make other thoughts age and shelving them till they age. Is this a criminal act:)))?

Harvey Lloyd

Harvey Lloyd

3 years ago #29

Debasish Majumder as a follow up i would state that one of the measures of the rope turning to a snake is existential. A force beyond our control. One such understanding, especially in todays world, we see the expressed needs of the exestincial world. In other words, everybody wants something. We can interpret this as the snake or the rope. If someone else gets something from handing you a rope, and you get what you want is the rope a snake? Although all ropes are not necessarily benevelant they can raise our risk tolerance. I have learned so much while others gained more than me. But the next time my risk line was further out.

Harvey Lloyd

Harvey Lloyd

3 years ago #28

#23
I dont disagree with the concept you have laid out. If i have interpreted the meaning correctly. Our brain is wired for security first. Given no disruption our limbic system will always see the rope as a snake. But it is this disruption where success lies. The key to understanding the rope/snake analogy is the understanding of where and when the change happens. Each of us, being on a journey to wisdom, have different risk lines. These lines evovlve. At this line the rope becomes a snake. But through shared journeys we can move the line. Risk is a measure that can only be measured by the individaul. My risk line with mountain biking is near 100%. But i watch others who see 0 risk. If i shared a journey with an accomplished mountain biker i could possibly get from zero to a successful percentage of participation. Risk management is the rope/snake analogy. I find as i age my risk tolerance is waning. But i also know that risk and reward go hand in hand. The opposite analogy of the rope/snake is nothing ventured nothing gained. The positive side of risk taking. Love is one of those things where once experienced we release all risk defenses to chase after the experience. This is stated only to show that we do have the capability to remove risk barriers. Certainly an unfair understanding but relative to the ability to proceed into risky environments with caution in the wind. We have to ask ourselves the question of why does risk present itself at the same place at the same time? In most cases it is because something in our narritive has set a wall up that we dare not cross. What’s on the other side? What would i need to survive within that space? Answering these questions will either reaffirm your suspicions or lead you to success.

Ali 🐝 Anani, Brand Ambassador @beBee

#26
To differ is healthy if based on mutual trust that we differ to learn and advance. I accept your clarification with open arms Harvey Lloyd

Ali 🐝 Anani, Brand Ambassador @beBee

#25
Thank you for sharing your trust in me . I extend the same to you

Ali 🐝 Anani, Brand Ambassador @beBee

#24
You are spot on . A prevailing culture of trust leads to cooperation, exchange of ideas and healthy connections. It is the glue as you rightly highlighted.

Ali 🐝 Anani, Brand Ambassador @beBee

#23
I hope your "rope" of trust in me isn't a snake dear Debasish Majumder

Ali 🐝 Anani, Brand Ambassador @beBee

#22
I am sorry for my late response to the comments because "stealing time" to do so. Thank you dear Debasish Majumder for commenting on and sharing the buzz. I agree with you for the hurt resulting for cheating of people with whom we trust is a heavy burden. The feelings of disappointment can escalate. It is important not to over-trust, and keep verifying. People change and their needs and approaches change too, and unfortunately to the wrong paths sometimes.

Harvey Lloyd

Harvey Lloyd

3 years ago #22

#12
Trust does begin within our own narritive. Trust has an existential value when creating a self evaluative system. We need to know that our own self trust is in alignment with our family, community and proffesional networks. Without these existential inputs we can degrade into a narsosistic loop. In designing our own self trust we need to include values that enhance not just ourselves but those around us, whom we trust and beyond. I make this statement only because we are seeing today that 60’s skipped a couple generations before it showed its results. The age of the internet is allowing self trust to bond in a singularity. These singularities are fractional and very defensive. I dont advocate agreement but rather goal oriented understanding where trust can move humanity forward.

Liesbeth Leysen, MSc. beBee Global Brand Ambassador

in Ali we trust

Liesbeth Leysen, MSc. beBee Global Brand Ambassador

while you wrote about trust capital, I put 'carte blanche' (newest article) in the air, there is where we connected in the wide open space, trust is really the glue and with carte blanche we give the universe our total faith, love your article Ali \ud83d\udc1d Anani, Brand Ambassador @beBee thank you

Debasish Majumder

Debasish Majumder

3 years ago #19

to be very honest sir Ali \ud83d\udc1d Anani, Brand Ambassador @beBee as long i have trust that a rope is a snake, it is snake to me. rest you know how trust emerge as a false one in due course by conscious effort and observation with apt experiment. but in due course trust can ruin us, like financial capital, failing to exploit it aptly, it too can ruin us.

Debasish Majumder

Debasish Majumder

3 years ago #18

'Trust Capital', an amazing terminology you have coined sir Ali \ud83d\udc1d Anani, Brand Ambassador @beBee! in my views, trust too have multi dimensions and in some aspect it may act as a tool to serve the superior as minion. and in some cases it is a tool, facilitating to generate revenues. in some cases some may capitalize 'trust' to build his own realm. on contrary, trust may yield rich dividends to a beneficiary out of his total faith, which is utterly an abstract one. like variable capital, trust too a variable capital and obviously having a rich value, ensuring an organization's brand value which definitely take times to build. why not we termed is as a 'trust, an obscure capital' and chiefly depends on an organization's culture? these trust capital too have toxicity, where making a set of peers can bring fame, but none could anticipate its longevity as well can cause immense detriment in long run. i doubt that K.P.I. at all any sustainability precisely related to trust, as it could be quickly become murky as the K.P.I. having diverse flow and one can obviously surpass other. yet, my firm belief is human acumen is not abundant and trust building is one such acumen, where you never know how it work and emerge as a capital, because no one can willingly offer it with substantial and assured result. however, intriguing insight! enjoyed rad and shared. thank you for the buzz sir.

Ali 🐝 Anani, Brand Ambassador @beBee

#17
Thank you my friend and all my dear previous commenters who wished me the same.

Ali 🐝 Anani, Brand Ambassador @beBee

#16
You inspire me with a new! slogan Chris \ud83d\udc1dR Guest. If you can't measure it, then at least check it. Trust is one example even though I gave the Edelman Trust Barometer in a previous comment. The company produces very interesting reports derived from monitoring the movement of the trust line.

Ali 🐝 Anani, Brand Ambassador @beBee

#15
WOW! great comment Bill King Trust in one area means checking trust all in other areas. For example, if an employee numbers are right except for signing in the attendance sheet. If the employee lies one or two times it means his trust is in doubt. I believe there are creative ways to measure trust, or using indirect ways, which can be reliable. Your example of the 5% is an example of unintended mistakes, but your company was still right to verify it.

Ali 🐝 Anani, Brand Ambassador @beBee

#14
Amen to your superb observation

Harvey Lloyd

Harvey Lloyd

3 years ago #13

#11
50% trust is dangerous trust. There is just enough to float the beginning but as soon as chaos arrives its every man for him/herself. I have seen this in action and recall the policy each and every time. We lead with the assumption that 100% trust exists in the shared goal, until we say it is clearly 0%.

Ali 🐝 Anani, Brand Ambassador @beBee

#12
- tank you so much, Your quote is apt for if we lack self-trust we can't pass trust to others. Lack of trust leads to the dominance of fear with all its evils

Ali 🐝 Anani, Brand Ambassador @beBee

#10
+This is a correct policy. Either people trust or not. The question is with trust level worldwide is between 40-50 % I wonder why they simply don't understand this simple fact that 50% trust is almost equal to no trust. You can write a great story on your company's experience. This is fascinating.

Harvey Lloyd

Harvey Lloyd

3 years ago #10

#9
We have some sacred rules in our firm. One of them; 100% trust or 0%. No middle ground. It takes a few months for new managers to adapt as we call out 50% trust attitudes. But eventually they get it and like the concept

Ali 🐝 Anani, Brand Ambassador @beBee

#8
People sometimes don't observe that fear and trust are cousins and feedback to each other. When I fear a manager then I am not going to trust him> If he too distrusts me (or my capability) then his mistrust shall increase and so my fear. It is a vicious cycle loop. One way to the cycle is following the simple rules that you laid down. Punish, control, fire, command and whatever instead of understand, connect, share information, exchange ideas and come up with new approaches. For people to connect they need to have values leading to trusting them, We need to respect differences and enrich our trust capital

Harvey Lloyd

Harvey Lloyd

3 years ago #8

#7
Well said and understood. So this leaves us with restoring values back into our professional activities Finding some values that we restate at the headwaters of chaos within the team may be grounding 1. Everyone has something to offer to the solution 2. If you can’t state the other persons position to their satisfaction then you can’t deny its value 3. If we win we all do, if we lose we all lose 4. Your success is predicated on your teammates success With these few we could start a revelatory process of inclusive success

Ali 🐝 Anani, Brand Ambassador @beBee

#6
It is amazing how simple trust evolved to work against trust because of our greed and self-love. The I first and then us. Yes, losing the core values lead to the loss of trust. In spite of the fact that businesses who stayed servants to their trust values and survived; sill many businesses ignore them chasing for quick gains. When we have values as attractants for others to trust us and in spite of our awareness of the value of trust it is not cash in the hands> The greed for cash may lead us astray.

Harvey Lloyd

Harvey Lloyd

3 years ago #6

#4
Yes trust is complex when i look in another’s window and judge what i see. But if we look deeper we find that trust is measured within our shadow selves. The chaotic world where our character, narritive and existential views reside. In history we all shared some very basic common values, so shadows were aligned along a human expectation. Trust has evolved to where these fundamental values are not shared. The post modern world is pulling us away from these core values. This has happened in history many times. These times are usually defined by wars. When we look at one another we should see a individaul who is king of their domain and deserves respect within same. Not agreement but tolerance. With this basic understanding trust can form. When we begin to destroy the domain of the individaul we see correlated loss of trust. The irony is fear takes it place. My thoughts are this is an experiment of post modernism that is searching for answers to questions of nirvana. A noble goal, but fruitless in the end as history has already played the game and lost every time. My hope is that balance to the respect of the individaul will show itself again after the experiment collapses. I believe that trust can only happen over the long term where societies share a common set of values. Specifically where these values are held by society, regardless of cost. Cost with compassion.

Ali 🐝 Anani, Brand Ambassador @beBee

#3
Thank you Zacharias \ud83d\udc1d Voulgaris) attempting to keep very high levels of trust is essential. Ibelieve that a very small drop in trust will have damaging results on any business. The Promoter Net Score refers to the falling of many businesses in their trust and reputation accordingly. The consequences are not difficult to imagine.

Ali 🐝 Anani, Brand Ambassador @beBee

#2
Great points Harvey Lloyd- Trust meaning evolved as you pointed out. You remind me of the trust barometer that some businesses gauge. You remind me of the Edelman Trust Barometer in which it takes ten attributes to measure trust. The interesting thing is that the attributes include tangible ones such as products and operations; however intangible attributes are of greater importance. These include, among others, Integrity, purpose and engagement. That ten attributes are needed to measure trust reflects its complexity and is subject therefore to small changes that may vary the barometer significantly. I believe that either we have trust or no trust. Any contamination of trust will contaminate the business rapidly

Zacharias 🐝 Voulgaris

Thank you for your insightful thoughts, Ali! Trust is indeed an immensely valuable resource that is under-appreciated in today's world of metric. But how can an overly pragmatic manager (like those in many companies today, especially tech ones) capture the essence of trust in and KPI? Perhaps he / she needs to expand the overall mindset behind the managerial role. Whatever the case, with the right values (Trust being one of them), perhaps it's not so difficult to navigate the ocean of our chaotic times. All the best with your workshop!

Harvey Lloyd

Harvey Lloyd

3 years ago #2

Trust is a word we hear a lot these days. Broken trust, trusted firm/friend/etc., political/ governmental trust. Trust is one of those words that science cant explain. It resides in our self conscious selves. Our primeval view of the word means, a person, place or thing that will not kill us. Fast forward to present and trust has taken on a new meaning, those who agree with me about a person place or thing. This is taking a little liberty with definitions. But is to show the journey of how trust has changed over time. March in Google and social media and trust becomes undefinable for companies that deal directly with the public. Starbucks as an example. Companies β€œused to be” socially neutral. They have now stepped into the zone of CSR. They are quickly finding that by defending one aspect of the social realm they disenfranchise another. It would appear the new definition of trust and CSR are in competition. Good luck with your presentation. I know you will bring grand thoughts to your audience.

Ali 🐝 Anani, Brand Ambassador @beBee

I hope that Chris \ud83d\udc1dR Guest would help me answer the question regarding the trust capital

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