Basem Salameh

For fourteen years ago i worked in information technology as head of technical support, systems administrator, technical support officer and trainer of management and computer, the working was in well-known Institutions and companies.

It's very important to get training courses in IT and Management like Cisco Certified Network Associate (CCNA),Network (Network+), Advanced Computer Maintenance, Computer software. (Microsoft Office Applications) Computer, Management Trainer vacancy were Installing, configuring, Monitoring, and maintaining computer systems and networks, design and preparation computer labs (Systems and network), installation special programs in training, Network administration and maintenance including (backup, security management, user account management, Installation, and configuration wireless access point), Manage Technical Support section team, Excellent knowledge in online training system(Blackboard, Microsoft teams),Trained long course for six months, Trainer of student's technical college and industrial secondary institute. (Management and technical Support specialties).

The main tasks in System Administrator vacancy were Ensures smooth running of all IT systems, Installing, configuring, Monitoring, and maintaining computer systems and networks, Windows based server installation and administration (Active directory, DHCP, DNS, File server) security, assign access rights to users on the network, profiles and dealing with password issues, Manage email accounts control by using virtual by web.
,CRM (Customer Relationship Management) server administration for (Sales and Marketing), SQL database management, Performs systems and mail backups and recovery procedures. Ensure data protection, Network administration and maintenance including (backup, security management, user account management), Perform internet security by configuration web filtering, Web design (Front Page, Web Internet expression and HTML), Installation and configuration wireless access point, Documentation IT department contracts and follow up companies, Running network applications to support systems and users, Ensures that Antivirus software is keep up-to-date.

The main tasks in Technical Support Officer vacancy were Provide technical support to current customers / users by Phone, remotely and locations, Supporting, testing, and evaluating new applications and technology, Troubleshooting system and network problems and diagnosing and solving hardware/software faults.

Head of IT and Computer, Management Trainer
Technical and Vocational Training Corporation (Saudi Arabia Government)
Aug. 2013 to Sept. 2021

Systems Administrator
Front Row (Publishing & Media Services)
Sept. 2010 to Aug 2013

IT Technical Support Officer
Arab Telemedia Productions (ATP) - (Telemedia Services)
Sept. 2007 to Aug. 2010

AL BALQA’A APPLIED UNIVERSITY
Bachelor of Management Information Systems (MIS)
(2003-2007) with rate of very good