Falasteen Amro

Skilled pharmacist with 4 years of experience in the industry. Highly adept at handling various responsibilities by prioritizing my tasks, establishing clear deadlines and finding creative solutions to eliminate obstacles.
My experience has equipped me with the necessary tools to succeed in any position:
• excellent communication and presentation skills
• confidence, determination and persistence
• patience and self-motivation

Sharaya drug store – Procurement officer January 2023- April 2023 My duties were as follows: ▪ Studying the Jordanian market and its needs, especially the needs of customers from pharmacies, following up on new companies and items, and studying the feasibility of providing them ▪ Making reports of the items that are nearly out of stock daily. ▪ Follow up on items that were cut off from the warehouse. ▪ Make a purchasing plan at the beginning of each month for cash orders and credit orders according to the benefited bonus and according to the warehouse’s financial budget. ▪ Negotiation skills with sales representatives to obtain the best prices and bonuses on pharmaceutical products. (Negotiation skills are studied according to the pharmaceutical market, competitors, discounts, and bonuses that they offer to customers (pharmacies) and according to fixed profit equations that I calculate on Excel to compare offers) ▪ Communication with the rest of the departments was one of my priorities, as I was the link between the departments at work to take feedback about customers’ complaints from the sales department and make plans and strategies to improve the quality of our services and also by communicating with the preparation department to know the quality of the products that reach us and follow up on any damaged medicines that may arrive from companies or any Accidents may occur for drug packages to communicate with the responsible company. ▪ following up with the telephone sales department and sales representatives in case problems occurred with our customers in pharmacies, such as any returns or damaged materials that might reach them to find out the real cause of this error and help emerging pharmacies reduce their losses by returning damaged and expired or nearly expired products to gain the customer’s trust and friendliness. ▪ Arranging small meetings with the sales and preparation department to explain any new items I have purchased and to listen to their questions and complaints and help them with any problems they face. One Million pharmacy- Head pharmacist November 2020- January 2023 My duties were as follows: ▪ dispensing prescription medicines to the patients. ▪ ensuring that different treatments are compatible. ▪ checking dosage and ensuring that medicines are correctly and safely supplied and labelled. ▪ supervising the preparation of any medicines. ▪ liaising with doctors about prescriptions. ▪ selling over-the-counter medicines. ▪ advising the patients on the treatment of minor ailments. ▪ advising patients of any adverse side-effects of medicines or potential interactions with other medicines or treatments. ▪ offering specialist health checks, such as blood pressure and cholesterol monitoring and diabetes screening. ▪ arranging the delivery of prescription medicines to patients. ▪ managing, supervising, and training pharmacy support staff. ▪ managing finance and budgets. ▪ keeping up to date with current pharmacy practice, new drugs, and their uses

Alzaytoonah University of Jordan- (Amman- Jordan). October 2016- March 2020 School of pharmacy- Bachelor of pharmacy GPA: 91/100 (Excellent grade