Omar Maree

highly skilled hospitality professional with wide food and beverage knowledge in italian and international cuisines.

Jasmine house, Amman — supervisor 

2016 - 2022

• Train new employees and provide ongoing training for all staff. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Reviewing customer surveys to develop and Resolving customer complaints in a professional manner.
• Taking, Organizing, filtering, and confirming reservations. 

The Ritz-Carlton (pre opening), Amman — Club lounge attendant 

April 2022 - November 2022

• Maintaining the cleanliness of the lounge making sure it’s spotless for the guests’ experience at all times. 
• Coordinating with the chefs to guarantee all meals in the buffet are served and restocked at prearranged designated periods. 
• Acknowledging all guests requests and providing alternative options if the original request is not available. Celebrating guests’ individuality by providing unique service to each guest considering their preferences. 
• Restocking all liquor, snacks, soft drinks, and candy to maintain the luxurious level of service throughout the service hours.
• Taking care of every single guest to ensure that the guest is satisfied with the food and the service. 

Al Quds college, Amman — Business administration diploma degree include life skills course 

2014 - 2017

Languages

English - Excellent

Italian - Fair