saad ahmad

Dynamic and motivated customer–oriented professional with 15+ years of experience resolving complex key accounts problems, handling projects , influence in shaping and determining changes to processes, policies , procedures; and Makes/support to make decisions in line with the organization values.

Contact Center Management -EBU unit – ORANGE 

Complaints Handling Expert,  Jul-2015 Feb-2022.

Senior after sales advisor - collection,  Feb-2012/ Jun-2015

Senior customer care advisor, Nov-2009/ Jan-2012

Senior account executive Jul-2008/ Oct-2009

Corporate Account Executive May-2002/ Jun-2008

• Business administration diploma with shamel - Khwarizmi college. 2017