Sara Malkawi

I am a task-oriented and dedicated human resources coordinator. I possess strong organizational skills, attention to detail, and a thorough understanding of HR policies and procedures. My aim is to contribute to creating a positive work  environment that values both employees' well-being and organizational success.

NAS - Human Operations Intern

● Conducted on-site interviews for 45+ candidates per month.
● Communicated and followed up with applicants across each step of the application process. 
● New employees onboarding and ensuring they have a full clue about client’s policies, dress code and NAS App technical requirements. 
● Created and updated job ads.
● Empathic listening to employees day-to-day issues and resolving their conflicts when they have any, leading to a safe and healthy work environment. 
● Gathering feedback and improvement suggestions and forwarding them to the management by the end of each work day. 
● Handled applicants/employees inquiries and complaints via phone calls and messages .


Counterfeit Combat Technology ( CCT ) - Office Assistant. 

● Maintaining and organizing office records, files, and documents, ensuring confidentiality and accuracy. 
● Creating a positive and welcoming atmosphere for all visitors and employees. 
● Handling incoming and outgoing emails, calls, and packages. 
● Managing and maintaining office supplies, ensuring that necessary materials and equipment are readily available .

Jordan University of Science And Technology - BS Health Policy And Management  

Pioneers Academy - Human Resources Management Diploma 

Management And Strategy Institute - Six Sigma Lean Green Belt in Healthcare (LGBH)

Management And Strategy Institute - Medical Office Administrator Certified (MOAC)