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Yaldar Mamser

Yaldar Mamser

Director of Sales

السياحة/السفر/الضيافة

Amman, محافظة عمّان
(0)

اجتماعي

حول Yaldar Mamser:

As an accomplished hotel professional with over 10 years of experience in the industry, I have gained a wealth of knowledge in managing various aspects of hotel operations. With a proven track record in ensuring exceptional guest experiences and driving revenue growth, I am thrilled to take on the role of Director of Sales. With my extensive experience in building strong client relationships, and exceeding sales targets, I am committed to leading the sales team to success. Through my deep understanding of market trends, my ability to identify new revenue streams, and my exceptional communication and leadership skills, I am confident in delivering exceptional results for the organization. As a dedicated and passionate leader, I strive to foster a culture of collaboration and innovation, driving growth and success for the team and the organization.

تجربة

Director of Sales

Corp Amman Hotel – (May 2022- Present)

  • Set up the sales team to full-fill the sales tasks and assignments
  • Lead the sales team to achieve the committed revenue objectives/targets.
  • Set the sales budget and enable with specific campaigns, pricing, packages to meet hotel revenue goal
  • Set up yearly, monthly targets for the sales team and keep tracking of their daily activities.
  • Ensure all strategies aims to full-fill a healthy business mix in the hotel. 
  • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels 
  • Managing key accounts and implement key segment strategy
  • Lunch promotions for the travel agents ahead of the low season.
  • Leading on property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives
  • Participate in sales calls with members of sales team to acquire new business or close on business.

Senior Sales Manager

Ramada Resort By Wyndham – (July 2019- May 2022)

  • Responsible for local negotiated corporate accounts and travel agencies and maintain existing accounts and new accounts and follow up their production quarterly.
  • -Develop new client leads to help boost hotel group sales numbers.
  • Analysis local market trends and competitor activity to identify business leads 
  • develop sales call cycles to maintain client relationship.
  • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
  • Train and guide new sales staff 
  • Answer customer queries in a prompt and professional manner 
  •  

Senior Sales Manager

Grand Hyatt Amman- (April 2017-July 2018)

  • Responsible for corporate accounts. 
  • Represented the hotel in a GCC Road show with Hyatt international 
  • Analysis local market trends and competitor activity to identify business leads 
  • Continuously exceed given personal sales goal.
  • Develop customer accounts by visiting them, calling them , invite them for entertainments. 
  • conduct networking activities for my clients 
  • Negotiate room rates/packages with corporate clients
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions 
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs 
  • Answer customer queries in a prompt and professional manner 
  • Guide the sales team to achieve their budgets.

 

Sales Manager

Grand Hyatt Amman- (August 2016- April 2017)

  • Responsible for corporate accounts.
  • Analysis local market trends and competitor activity to identify business leads. 
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions 
  • Responsible to generate major revenue for the hotel .
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.
  • Attend Sales events, as required.
  • Develop new client leads to help boost hotel group sales numbers.
  • Develop sales call cycles to maintain client relationship.

Sales Executive 

The Boulevard Arjan By Rotana – ( March 2015- July 2016)

  • Responsible for corporate accounts.
  • Analysis local market trends and competitor activity to identify business leads
  • Develop customer accounts by visiting them, calling them, invite them for entertainments
  • Preparing companies contracts in accordance with business and pricing conditions
  • Coorperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs.
  •  

Sales Executive 

Holiday Inn Amman- ( November 2013- September 2014)

  • Analysis local market trends and competitor activity to identify business leads. 
  • Develop customer accounts by visiting them , calling them , invite them for entertainments. 
  • conduct networking activities for my clients. 
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions 
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.  
  • Answer customer queries in a prompt and professional manner.

Cargo Assistant

Lufthansa-( November 2010- July 2013)

  • Handling all cargo operations 
  • Customer service 
  • Reach potential customers to grow the current customer portfolio and bring new business 
  • Handling cargo irregularities and complains 

التعليم

Bachelor Degree in Business information system from Information technology faculty 

محترفون من نفس قطاع السياحة/السفر/الضيافة مثل Yaldar Mamser

محترفون من قطاعات مختلفة بالقرب من Amman, محافظة عمّان

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