- The Training Manager's primary responsibility includes executing the training strategy, end-to-end ownership of the associate and leader training programs; from needs analysis stage, to management and execution of training, auditing and continuously improving the training function.
- Evaluate existing process to identify the most appropriate training approach and content to meet the learning needs of Amazon Customer Service Associates in Middle East.
- Establishes the right team structure to respond to customer needs.
- Lead a team of trainers across the region. Manage the team, their growth path and performance. Build trainer capability by hiring and developing the best.
- Take a data driven approach to understand performance and drive improvements. Continuously interpret metrics to assess training and trainer efficacy, perform needs and task analyses, scope improvement projects, implement and measure impact.
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Training Manager
منذ 16 ساعة
DynCorp International LLC Amman, الأردنEvaluate employees and identify weaknesses. · Identify training needs according to needs. · Based on research, plan and implement training programs that will prepare employees for the next step of their career paths. · Recruit trainers. · Lead, teach, onboard and evaluate new tra ...
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Training and Event Management Coordinator
منذ 5 أيام
TetraTech Amman, الأردنDevelop relationships and seek quotations as required for event vendors to provide services · Assign roles and responsibilities for each training workshop conference or event · Serve as the communication liaison · Assist the technical teams with preparing the activity request ...
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Quality Assurance and Training Manager
منذ 16 ساعة
Human Resources M.E. Amman, الأردنdetermining, negotiating and agreeing on in-house quality procedures, standards and specifications · assessing customer requirements and ensuring that these are met · setting customer service standards · specifying quality requirements of raw materials with suppliers · investigat ...
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Training and Event Management Coordinator
منذ 5 أيام
Tetra Tech Amman, الأردنSupport all technical component teams through coordinating logistics for programmatic events, including: Preparing event checklists, reserving conference and workshop venues, booking lodging accommodations, coordinating with caterers, ensuring USAID branding requirements are foll ...
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Management Sales Training Program
منذ 6 أيام
Sherwin-Williams Amman, الأردنThis structured program provides the support you need, including formal discussions to review your objectives & development Leadership Development · You'll develop the foundation for what it takes to become a successful leader in our organization · We'll teach you how to excel at ...
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Food and Beverage Manager
منذ يوم
marriott hotel Amman, الأردنManage all F&B and day-to-day operations within budgeted guidelines and to the highest standards · Preserve excellent levels of internal and external customer service · Design exceptional menus, purchase goods and continuously make necessary improvements · Identify customers need ...
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Learning Development
منذ يوم
PriceWaterhouseCooper Amman, الأردنIdentify and assess the training needs of the organization through job analysis, career paths and consultation with managers. · Develop individualized and group training programs that address specific business needs. · Develop training manuals that target tangible results. · Impl ...
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Assistant Outlet Manager
منذ 5 أيام
Rotana Hotel Amman, الأردنPrepare schedules for all employees according to the forecast and within the limits of the manning guide to ensure adequate manpower at all times and under the guidance of the Outlet Manager · Ensure proper maintenance and cleanliness of all areas within the assigned outlet · Be ...
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Sales Specialist
منذ 16 ساعة
Aumet Amman, الأردنCoordinating the sales team and assisting with recruiting and training new hires. · Providing product demonstrations to staff and clients, and taking the lead in resolving complaints. · Analyzing sales team performance and scheduling training/refresher sessions accordingly. · Con ...
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Centific Amman, الأردن دوام جزئيRoles & Responsibilities · The Role: · Commercial excellence is a strategic role that provides comprehensive support across all commercial functions leveraging on data and technology. The Commercial Excellence will drive the objective alongside country leaders to improve sales p ...
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General Manager Business Development
منذ 16 ساعة
Avertra Corp Amman, الأردنIdentifying and Assessing Training Needs: · Conduct surveys, focus groups, and consultation with department heads and leads to identify training needs and areas for improvemen · t. · • Designing and Developing Training Programs: · Design and develop training programs and materia ...
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Senior Data Scientist
منذ 16 ساعة
Andela Amman, الأردنA. Role Objective Manage learning and development programs of Malabar Group in the assigned region for the training and professional development of internal staffs. B. Primary Responsibilities Strategic and Planning Work closely with Head - Learning and Development to implement ...
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Business Data Analyst
منذ 3 أيام
World Vision International - Jordan Amman, الأردنManaging master data, including creation, updates, and deletion. · Managing users and user roles. · Provide quality assurance of imported data, working with quality assurance analysts if necessary. · Commissioning and decommissioning of data sets. · Processing confidential data a ...
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Human Resources Assistant
منذ 5 أيام
United Nations Population Fund UNFPA Amman, الأردنResponsibilities: · Support all internal and external HR-related inquiries or requests. · Maintain digital and electronic records of employees. · Serve as point of contact with benefit vendors and administrators. · Assist with the recruitment process by identifying candidates, pe ...
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HR Assistant
منذ 16 ساعة
ACTED Amman, الأردنSupport all internal and external HR related inquiries or requests. · Maintain digital and electronic records of employees. · Serve as point of contact with benefit vendors and administrators. · Assist with the recruitment process by identifying candidates, performing reference c ...
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Educational Technology Trainer
منذ يوم
CYPHER LEARNING Amman, الأردنWorks closely with key stakeholders to define training delivery strategies that consider desired outcomes, learning needs and optimal delivery mechanisms. This includes business and compliance · Establish course objectives, execute training materials (user guides, exercises, trai ...
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Business Analyst
منذ 16 ساعة
KBR Amman, الأردنEvaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. · Leading ongoing reviews of business processes and developing optimization strategies. · Staying up-to-date on the latest process and IT advance ...
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MENA Trainer
منذ 16 ساعة
CVT Amman, الأردن· • Support and follow up on MENA partners capacity building training programs, and ensure the achievement of NT MENA objectives and the provision of regional training operational plans.** · • Coordinate with MENA Training Manager and HQ Training Manager to develop trainer quali ...
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Human Resources Director Assistant
منذ يومين
MSF-FRANCE Amman, الأردنAssists the HR Director with all tasks related to staff development. · Implements training policy and training plan · Supports managers in identifying training needs of the personal · Researches and collects relevant training opportunities for our activities in Jordan · Supports ...
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Associate Human Resources
منذ 16 ساعة
united nations volunteer Amman, الأردن دوام كاملPreparing job descriptions, advertising vacant positions, and managing the employment process. · Orientating new employees and training existing employees. · Monitoring employee performance. · Ensuring that all employees are organized and satisfied in their work environment. · Ov ...