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    Shop Representative - Amman, الأردن - Umniah

    Umniah
    Umniah Amman, الأردن

    تم العثور عليها في: DrJobEn JO A2 - منذ 3 ساعات

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    وصف
    • Deal directly with customers either by telephone, electronically or face to face.
    • Respond promptly to customer inquiries.
    • Handle and resolve customer complaints.
    • Process orders, forms, applications and requests.
    • Organize workflow to meet customer time frames.
    • Direct requests and unresolved issues to the designated resource.
    • Manage customers' accounts.
    • Keep records of customer interactions and transactions.
    • Record details of inquiries, comments and complaints.
    • Record details of actions taken.
    • Prepare and distribute customer activity reports.
    • Communicate and coordinate with internal departments.
    • Follow up on customer interactions.
    • Provide feedback on the efficiency of the customer service process.
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