- Collaborate with stakeholders across the marketing unit to understand business challenges, goals and data landscape
- Identify opportunities and implementing data solutions to drive the analytical capabilities of the Customer Base Management unit
- Collect, import and clean data from various sources
- Ensure the integrity and accuracy of customer data and help with the maintenance and improvement of data quality
- Identify, address and resolve data quality issues with the necessary stakeholders
- Use data to solve complex business problems and provide strategic insights to drive decision-making
- Leverage complex data sets to conduct behavioral, demographic, geographic and psychographic analyses to identify trends and patterns for the enhancement of the performance of the Customer Base Management unit
- Develop detailed automated dashboards and reports to regularly monitor key metrics
- Create and present detailed reports and visualizations to facilitate complex data usability and understanding
- Stay up-to-date with emerging trends, tools and technologies to improve data capabilities.
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Customer Service Executive
منذ أسبوع
ARAMEX Amman, الأردنThe Director of Asset Management position supports Hope Community Inc. s (HCI) strategic and operational objectives in the following way: responsible for the oversight of the physical, fiscal and regulatory operations of the HCIs housing assets so HCI programs can provide high-qu ...
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Customer Support Executive
منذ أسبوع
Certify IT Amman, الأردنAbout the job · Certify IT is looking for a driven and detail-oriented Customer Support Executive with fluent American accent to join our growing team. In this role, you will be responsible for providing exceptional customer service to our clients via email, phone, and chat. As a ...
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Customer Success Executive
منذ 6 أيام
Aramex Amman, الأردنAnswer customer's general inquiries about our services, prices and regulations. · Handling the assigned actions based on the action's requirement, subcategory and country and achieving targets. · Provide customers with the latest shipments update and help them understand shipment ...
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Customer Success Executive
منذ 4 أيام
Maqsam Amman, الأردنA very friendly and relaxed work environment, with flexible hours, · A world-class team that you can learn a lot from, · Attention to your personal and professional growth, · Competitive compensation, · Transparency across the company, · A team that often has interesting, enterta ...
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Customer Service Executive
منذ أسبوع
BitOasis Amman, الأردنMaintaining a positive, empathetic, and professional attitude towards customers at all times · Responding promptly to customer inquiries through various channels · Acknowledging and resolving customer complaints in a professional manner · Keeping records of customer interactions, ...
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Corporate Customer Experience Executive
منذ أسبوع
Aramex Amman, الأردنSupport CX Leader implement voice of customer programs (solicited through surveys, focus groups, communities, etc.) · Analyze unsolicited experience feedback from customers (by mining calls, web data, emails, etc.) · Gather input from employees about customer experiences and oppo ...
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Account Manager II
منذ 4 أيام
Drata Amman, الأردنAbout the job · Drata is hiring an Account Manager 2 for our EMEA region who will help grow our footprint within our current customer portfolio and execute our strategy. You will collaborate on customer marketing initiatives, shape product prioritization, partner with our Custome ...
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Sales Manager
منذ أسبوع
Rotana Amman, الأردنEnsure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity · Implement and execute all sales objectives and action plans to re ...
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Senior Account Manager
منذ 4 أيام
Drata Amman, الأردنAbout the job · Drata is hiring a Senior Account Manager in our EMEA region who will help grow our footprint within our current customer portfolio and execute our strategy. You will collaborate on customer marketing initiatives, shape product prioritization, partner with our Cust ...
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Air Freight Agent
منذ 4 أيام
A.P. Moller - Maersk Amman, الأردنMaersk is seeking a passionate and experienced Air Freight Specialist, support Air growth and profitability in the Area by translating global strategy and initiatives into Area Product, Carrier and Performance plans and ensure this is being executed and provide support with exper ...
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Customer Happiness Manager
منذ أسبوع
Bayt. Amman, الأردنEffectively coach and lead a customer success executives team to consistently hit metrics and provide an amazing customer experience · Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. · Summarize and report department metrics and go ...
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Asset Manager
منذ 5 أيام
Air Products Amman, الأردنImplement commercial strategies according to company goals and objectives aiming to accelerate growth · Support in managing the relationship with customer to maintain and improve customer satisfaction · Manage the relationship with government entities such Royal Commission, Natio ...
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Director Support Engineering Management
منذ 6 أيام
Microsoft Corporation Amman, الأردنBe the CSD point of contact in region for CSS leadership. · Lead the regional deployment of the CSS CSD Customer Aligned Support Manager and Engineer Capabilities. · Work with the Area & OU leads to develop the regional Customer Aligned Support community to be successful. · Suppo ...
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Assistant Business Development Manager
منذ أسبوع
Unilever Amman, الأردنLead the process of JBPs and Sales and Marketing execution plan across internal (Unilever) and Distributor teams · Understand Consumers, Customers and Channels in Jordan, Lebanon, Palestine, Syria & Iraq markets · Oversee Distributor execution of the agreed plans · Lead the train ...
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Retail Sales Executive
منذ أسبوع
Abdeen Amman, الأردنWe Are Hiring At The Abdeen : · Retail Sales Executive · Job Description: · We are seeking a highly motivated and customer-oriented Retail Sales Executive to join our growing team at The ABDEEN , our sales team are product experts, so the ideal candidate will have a passion for s ...
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Digital Marketing Specialist
منذ أسبوع
Progressive Generation Inc. Amman, الأردنDevelop and execute comprehensive marketing strategies for our product, including defining target markets, positioning, and messaging. · Conduct market research to identify customer needs, trends, and competitive landscape. Use insights to guide product development and marketing ...
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Assistant Director of Sales Corporate
منذ 4 أيام
MARRIOTT International Amman, الأردنJob Summary · Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfa ...
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Outdoor Sales Executive
منذ أسبوع
Migrate Amman, الأردنThe sales executive's role encompasses a variety of responsibilities, including lead generation, conducting sales calls, consistently updating our CRM database, and achieving predetermined sales objectives. · To excel in the role of a sales executive, one should possess a driven ...
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Trade marketing Representative
منذ أسبوع
JTI Amman, الأردنLead Trade Marketing Strategy development to attain defined business objectives throughout product categories focusing Vietnamese markets. · Head responsibility to develop, execute and performance of programs created to enhance presence plus ultimate take-away. · Contribute to or ...
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Marketing Executive
منذ أسبوع
CAREEM Amman, الأردنSupport your team in hitting our growth targets. · We want as many people as possible to enjoy our services Master Data, extract relevant intelligence · Day to Day Digital outreach operations · Help in the execution of an amazing marketing strategy Community management, Handle ou ...