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    Backoffice Processing Analyst - Amman, الأردن - Deel

    Deel
    Deel Amman, الأردن

    منذ يومين

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    وصف
    • There's never been a more exciting time to join Deel — the market leader in international payroll and compliance.

      What You'll Do At Deel
    • Help our mid sized customers quickly onboard to the Deel platform, serving as their primary point of contact and support during the set up phase
    • Be an expert user of the Deel platform to train customers and provide credible support on features and functionality
    • Solve customer problems, and execute operations as required during the onboarding stage.
    • Partner with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver the best customer experience
    • Suggest ideas for optimizing customer onboarding workflows through process improvements and product automation

    • Some Key Qualifications
    • Flawless English (min. C1)
    • At least 1 year experience in a Customer Onboarding or Customer Support
    • You love supporting customers, solving their problems and executing relevant operations
    • High attention to detail and can design an organized, effective onboarding plan and schedule for clients
    • Willingness to work different shifts (potentially weekends or night shifts)
    • Driven, think on your feet, and thrive in a fast-paced, challenging environment.
    • Confidence in communicating with people at all levels both externally and within the organisation

    • Bonus points if you
    • Have experience working with clients and team members from multiple countries and across multiple time zones
    • Have experience working on a remote team
    • Have experience working at a high growth start-up or scale-up
    • Have Fintech or HRech experience
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