Partner Technical Advisor - Amman, الأردن - Microsoft

    Microsoft
    Microsoft Amman, الأردن

    تم العثور عليها في: DrJobEn JO A2 - منذ أسبوع

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    وصف
    • Provide technical and SME coaching for Delivery Partner (DP) Engineers/Advocates
    • Partner with the Support Delivery Manager (SDM) and CSS Training teams to address any readiness gaps, ensuring findings and remediations shared across Delivery Partners and LOBs, as applicable.
    • Own case management duties (incoming inspection, escalations, tech reviews/triage, wellness, reduced time to... measures)
    • Provide Readiness Content (identify need for and create content; contribute to readiness efforts where you are the Subject Matter Expert (SME))
    • Manage collaboration activities (reactive, proactive, cross-team for complex cases, overall process)