Orthodontics Sales Data Analyst - Amman, الأردن - Straumann Group

وصف

• About the job

  Job title: Orthodontics Sales Data Analyst
  
  About Straumann
  
  The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, Dental Wings and other fully- or partly owned companies and partners.
  
  In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the leading provider for esthetic dentistry solutions. To achieve this step, the Straumann Group acquired the US-based company ClearCorrect. With determination, ClearCorrect grew into a viable player in the clear aligner space, which attracted the attention of many customers globally since 2006. Acquiring ClearCorrect has provided Straumann with technology and expertise in orthodontics.
  
  People and culture are the Straumann Group's greatest assets; they are the keys to high performance and sustainable success. We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership. The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee.
  
  Summary
  
  Summary of position
  
  Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across the Middle East, Africa & Distributor Hub. In this endeavor, the Sales Data Analyst will drive sales volume through remote data driven insight generation to help us improve sales activities, service level, and team collaboration. Orthodontics Sales Data Analysts are responsible for delivering key insights on sales opportunities and leads, finding gaps for developmental opportunities, continuing to guide local sales teams through the GTM phases, as well as performing due diligence on the different customers in different territories across the HUB. The position holder is expected to work primarily from the local office/home office and perform at a high level with limited direct supervision.
  
  In this role, you will...
  
• Drive sales results for ClearCorrect:
• Generate key reports of the lagging and leading KPIs that make trends, acceleration potential and short falls visible to the sales leaders.
• Collaborates with the Hub Head and Hub Growth Managers to support the countries within the Hub in the execution of local commercial models.
• Responsible for collaborating with local stakeholders to report on the different sales activities with KPI tracking based on the customer journey through the different GTM phases.
• Report on inactive accounts and providers with lowering submissions and work with the growth managers and hub leads to co-create solutions and activate providers into active case submissions and approvals.
• Report out account activities through sales funnel (IANOS) in CRM as required, use sales dashboard to keep account visibility high, use Zen desk system and complaint system where necessary. Use DoMo/Business Warehouse reports to follow up on cases and providers.
• Attend and contribute to team and company meetings to stay up to date on relevant information.
• Complete all required company training for this position and apply self-learning necessary for this role.
• Continually work to increase knowledge of orthodontics, market trends, and company processes.
• Other duties may be assigned, directed, or requested.
  
• Analytics & Reporting
  
• Develops and provides reports and insights in an easy digestible and discussable format as an aligned basis for weekly lead team meetings, monthly deep dives and business updates.
• Informs on a core set of KPI and business development indicators that make trends, acceleration potential and short falls visible.
• Provides actionable insights and recommendations for regional and local commercial teams.
• Support the Hub countries with KPI and measures reporting to follow quantitatively and qualitatively on various local initiatives.
• Develops standardized and unified reports on core strategic projects and promotion campaigns.
• Supports rollout of reporting and analytics for local organizations.
• Coordinate and support countries with data processing to simplify and streamline analytics.
  
• Sales Systems and Tools
  
• Drives and supports systems and tools rollouts (e.g. CPQ, CRM, sales force automation) in applicable countries.
• High degree of VBA excel skills (mandatory) to build macros for reporting to countries not on SAP or CRM.
• Experience with reporting tools such as Tableau, QlikView, Power BI is a requirement.
• Ability to work with Salesforce, HubSpot is a plus.
• Drives countries' stakeholder's engagement on commercial excellence tools and usage of tools.
• Acts as functional leader for local key users for tools and systems.
• Interacts and aligns with other functions leveraging CRM (e.g. training, marketing, customer service, etc.) on Hub level.
• Acts as a project manager and leader for sales transformation projects and projects of high strategic importance to the region.
  
• Personal attributes and cultural fit that would help the position holder succeed in this role
  
• Enthusiastic about providing excellent support & service, always customer centric.
• Result-driven, can-do mentality with analytical skills and technical affinity.
• Excellent interpersonal and written communication skills.
• Team player, motivational and personable personality is welcome.
• Organized with ability to prioritize and multi-task, strong time management skills.
  
• Qualification And Requirements
  
  To perform this job successfully, the position holder needs to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be made to ensure individuals with disabilities are able to perform the essential functions of the role.
  
• 3-years or more experience within commercial excellence, sales and/or business Development/ or a commercial role with proven commercial success from preferably medical devices field
• Bachelor's or Master's degree in a relevant field of work or an equivalent combination of education and work-related experience
• Track record in achieving challenging results.
• Solid presentation skills and language proficiency in English is required.
• Ability to analyse data and generate key insights.