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Mohammad murrar

Mohammad murrar

Customer services Supervisor

إداري

Amman, محافظة عمّان
(0)

اجتماعي

حول Mohammad murrar:


*Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance.
*Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the
Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions.
*Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build
on constructive feedback.
*Generate various reports and  offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times.
*Support the Ticket Desk functions and ticketing/reservation duties to ensure seamless service to customers , Issue tickets , make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. 
*Continuous communication with various departments ( lounge, baggage services , BRS , salesoffice..) and work in a team spirit to provide the best services

تجربة

Responsibilities 
*Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance.
*Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the
Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions.
*Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build
on constructive feedback.
*Generate various reports and  offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times.
*Support the Ticket Desk functions and ticketing/reservation duties to ensure seamless service to customers , Issue tickets , make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. 
*Continuous communication with various departments ( lounge, baggage services , BRS , salesoffice..) and work in a team spirit to provide the best services

التعليم

Bachelor degree certificate business administration 

محترفون من نفس قطاع إداري مثل Mohammad murrar

محترفون من قطاعات مختلفة بالقرب من Amman, محافظة عمّان

شاهد المحترفين بالقرب من Amman, محافظة عمّان

المستخدمون الآخرون الذين يطلق عليهم Mohammad

وظائف بالقرب من Amman, محافظة عمّان

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