ruba alsoub

Summary of Skills & Abilities

Interested in gaining strong experience with a company that offers professional growth and future career advancement opportunities where I can utilize my skills and be an asset to the company.

Specialized in empowering individuals and corporate teams to achieve objectives

Achieving client success through the use of 'Collect, Connect and Correct' methodology

Excellent communication and interpersonal skills.

Strong organizational skills and attention to detail, very meticulous and patient.

Great ability to work with a diverse and dynamic team of professionals.

Excellent communication and interpersonal skills.

Proficient in computer software applications like MS Office.

Freelance Coach 2020-Present

Working independently providing therapy services

Working with diverse and varied client base

Providing therapy services

Staying up to date with advancements in methodologies, technologies and course content

Facilitating the achievement of goals through actionable plans

Designing, creating and delivering coaching

Creation and delivery of online and offline courses

Understand and respond to the needs of current customers as well as develop plans to attract new customers.

Follow up and assess training or coaching to review effectiveness and refine where possible

Alnaeem Training Center 2017-2019

Organize and schedule training sessions, workshops and courses

Identifying needs and creating development plans

Ensure a safe and friendly environment within the groups and the Center

Ensure all necessary resources, materials and equipment are prepared and available for each session

Weekly reporting on the courses I was running

Design and develop course content and training programs

Coordinate with trainers, instructors and vendors to facilitate seamless program delivery

Review and assess the effectiveness of training programs against course objectives

Orange Telecommunications 2007-2011

Customer Care Representative

Maintain clear and professional communication with customers through multiple channels

Conduct surveys to gather and analyze customer feedback

Coordinate with relevant departments to resolve complex issues

Deliver outstanding customer service

Bachelor of Finance

Hashemite University

2003 – 2007

Jordan - Alzarkaa

Lifestyle Practicioner

Lifestyle prescription University

2020-2021

United States – Cheyenne

Diploma in Psychology

Centre of Excellence

2019-2021

UK-Manchester