Samer Tell

Supply Chain Management expert with over 20 years of experience in Logistics, Freight Forwarding, Transportation, Warehousing & Inventory, Distribution & Deliveries, Courier & Mail, Airlines & Aviation, Airport Ground Cargo Services, Customs Clearance, and Procurement. 

Occupied several managerial positions at KSA, UAE, Qatar, and Jordan, skillful at team management, project management, operations management, performance management and crafting policies and procedures.

Committed, goal oriented, customer focused and a firm believer in teamwork. Ethical and positive person by nature able to communicate with key stakeholders and people from different backgrounds. Proven track record in resolving bottlenecks, operational issues, establishing start-ups, departments, and new branches.

Holds a master’s degree in Logistics, Procurement and Supply Chain Management, bachelor’s degree in business administration and achieved multiple professional certificates: CIPS, CISCM, CICCM, CITL, CITLP and Six Sigma.

QATAR AIRWAYS – Qatar                                                                                                                                 06’ 2014 – 11’ 2015

Inventory and Logistics Manager

• Provided consultation on key activities in Logistics, Inventory and Distribution on group level
• Categorized freight services, built an excellent relationship with internal customers, and maintained strong relationships with vendors and 3PL/4PL partners.
• Created and implemented internal policies and SOPs for Logistics activities
• Managed freight services procurement; including identifying needs, building SOW, evaluation, and selection criteria
• Supported in-flight catering, uniform retail, and duty-free shop freight services, and distribution to outstations

PRIVATE BUSINESS – Jordan                                                                                                                            02’ 2012 – 05’ 2014

Partner - Operations

• Managed private family operations
• Managed own retail shop

AL TAYYAR INTERNATIONAL TRANSPORT AGENCY – KSA                                                                        08’ 2010 – 11’ 2011

Regional Operation and Sales Cargo Manager

• Provided consultation on business development and restructuring of logistics services branches
• Managed day-to-day operational and sales activities, including freight forwarding, fleet and warehousing management 
• Managed GSSA (General Sales & Services Agent) of airline partners 
• Carried out improvements at branches within West, South, North regions of KSA

KUEHNE & NAGEL – Jordan                                                                                                                           06’ 2009 – 08’ 2010

National Airfreight Manager

• Managed operations of fully integrated supply chain solutions
• Managed cold-chain, reverse logistics, transit shipments, on-time deliveries, and customs clearance, especially for key customers and projects
• Managed Aviation Section, including movements of aircraft spare parts and engines
• Performed business development to improve revenues.

EMIRATES AIRLINES (SKYCARGO) – Jordan                                                                                                 07’ 2000 – 06’ 2009

Cargo Manager

• Managed day-to-day department operational activities, including Budgeting, Sales & Marketing, Research and Reporting 
• Managed inbound/outbound airfreight services, including office equipment’s and aircraft parts of internal use
• Built and sustained a good relationship with agents (logistics service providers) and local authorities, such as Airport and Customs authorities
• Established and implemented specialized air-cargo services structure to enhance the quality of services
• Analyzed the market to introduce and promote new services and increase or/and upgrade aircraft types
• Conducted market research and competitor’s assessments

UNITED SHIPPING COMPANY – UAE                                                                                                               09’ 1995 – 05’ 2000

(A Former Agent of Sea-land Services Inc.)

Sales Executive/Service Agent

• Performed freight forwarding, sales and marketing activities
• Oversaw shipping documentation issuance, such as bill of landing, manifest and delivery orders.
• Worked within a team to implement the company’s long-term strategy and financial goals

M.Sc. Procurement, Logistics and SCM

“Building Regional Competitive Advantage in The Arab Gulf Region – Introducing Intermodal Sea-Rail Freight Services”

University of Salford

Manchester, United Kingdom

2014 – 2016

Bachelor of Business Administration

University of Jordan

Amman, Jordan

1990 - 1994