- Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs
- To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
- When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA
- Ensure shortest possible restoral times possible initiating the timely escalations to specialized Resolver groups inside and outside SITA according to the customer contracts and SLAs and monitoring requirements
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Service Desk Engineer
منذ يوم
Specialized Technical Services Amman, الأردنDealing with incoming faults in a professional, courteous manner over the phone and via email · Taking ownership of faults and managing them in a logical and methodical manner · Correctly logging incidents and faults, categorising and prioritising them in line with team procedure ...
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Butler
منذ 5 ساعات
The Luxury Collection Amman, الأردنGreet guests upon arrival and articulately explain details and amenities available. · Respond to guest requests for special arrangements or services (e.g., unpacking, dry cleaning press guest garment, shoe shine, assist with reservations, and transportation) by making arrangement ...
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Style Talent Coach
منذ 5 ساعات
W Hotels Amman, الأردنInspect guest rooms public areas pool etc after being cleaned by Housekeeper to ensure quality standards · Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms · Assist Housekeeping management in m ...
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Style Talent Coach
منذ 5 ساعات
W hotel Amman, الأردنInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. · Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. · Assist Housekeeping manag ...
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Graduate Engineer
منذ 5 أيام
Crossover Amman, الأردنGraduate engineers will get hands-on experience: · Working with a multidisciplinary team to execute major infrastructure projects. · Working with both direct labour operations staff and our supply chain to deliver a range of projects and services. · Site survey activities, prepa ...
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Linen Runner
منذ 5 ساعات
MARRIOTT International Amman, الأردنPosition Summary · Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. · Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeepin ...
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Assistant Chief Engineer
منذ 5 ساعات
Accor Amman, الأردنCompany Description · Fairmont Amman is offering a career opportunity for a dynamic Assistant Chief Engineer. · Job Description · Reporting to the Chief Engineer, Responsibilities and essential job functions include but are not limited to the following: · Consistently offer profe ...
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MSTART Amman, الأردنAbout the job · a leading private company in Amman, dedicated to providing cutting-edge solutions in the field of networking. We are currently looking for a skilled IT Administrator to join our dynamic team. · Responsibilities: · • Troubleshoot and resolve network issues, hardwa ...
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Automation Specialist
منذ 5 ساعات
Deel Amman, الأردنAfter our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B. · There's never been a more exciting time to join Deel — the market leader in international payroll and compliance. · Build and implement a scalable, reusable automation frame ...
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Senior Site Reliability Engineer
منذ 6 أيام
Quadcode Amman, الأردنWe are currently looking for Senior SRE to join our Service Desk team. The main area of responsibility is the team's oversight of ITSM processes within the company. They are involved in the development of monitoring tools and also monitor the status of our product. · The team has ...
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Automation Specialist
منذ 5 ساعات
Deel Amman, الأردنAbout the job · Who We Are And What We Do · Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than three thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and ...
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Service DesignerPresales Manager
منذ 5 ساعات
SITA Amman, الأردنAbout the job · Overview · WELCOME TO SITA · SITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operati ...
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Deel Amman, الأردنWe offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide. · After our successful Series D in 2021, w ...
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wash coordinatoor
منذ 5 أيام
Solidarites international Amman, الأردن دوام كامل"MISSION · The WASH coordinator contributes to the development of Solidarités International strategy by proposing a sector-based strategy in the field of WASH. · He/she specifically guarantees the quality and suitability of proposed technical approaches and ensures the appropriat ...