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Amman

    Automotive Mobile Service Technician - Amman, الأردن - Tesla

    Tesla
    Tesla Amman, الأردن

    منذ أسبوع

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    وصف
    • Investigate upcoming repair cases, ensuring you fully understand customer concerns and have parts available
    • Plan routes, prepare parts, load vehicle and drive out to customers to service their vehicles, consistently meeting the daily customer target
    • Provide excellent mobile service experience, exceed customer expectations by going the extra mile and taking ownership of your customers
    • Educate the customers on technical information and general usage of the vehicle
    • Meet the customer and perform basic repairs such as (but not limited to) replacing interior components, general maintenance, charging issues, alert analysis, implement recalls/bulletins, fluid replenishments, door handle maintenance and adjustments, basic diagnostics and body adjustments
    • Fill out service repair orders in Ranger app/SCA and make payment settlement with customer
    • Liaise with a mobile service advisor if follow-up with customer is required due to unexpected or unforeseen changes
    • End your day with driving back to your base and handle MRB by taking it back to parts or have it scrapped
    • Follow safety instructions and all Tesla specified repair guidelines to the accepted quality levels
    • Operate a variety of hand, power, and shop tools and maintain tools and equipment
    • Maintain records of time, expenses and materials
    • Support other service centers when needed
    • Work with a collaborative attitude and team spirit with your mobile team to achieve goals
    • Develop and maintain your own individual development plan, continuously developing your knowledge and skills
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