- Provide various strategies and tools in order to provide effective solutions to customer's concerns.
- Respond to clients' complaints.
- Evaluates and resolves problems of customers
- Assist in installing equipment
- Analyze, inspect, and review findings to determine the solution to the problem that the client demand
- Work alongside with sales engineers
- Monitor performance of the product
- Repair, test and maintain equipment
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
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Service Engineer
منذ 3 أيام
ABB Amman, الأردنABB Motion is a pioneering technology leader, driving innovation in motion industries. We keep the world turning, while saving energy every day. Our motors and drives are an integral part of everyone's lives, writing the future of smart motion. You will be working as a Service En ...
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Service Engineer
منذ 4 أيام
Taawon for Laboratory & Scientific Supplies Amman, الأردنAbout the job · Job Summary: We are looking for an enthusiastic Service Engineer in Amman to perform all maintenance department plans to achieve the company's objectives including the execution of programs for new Instrument requests and installation, regular maintenance, preve ...
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service enginer
منذ أسبوع
FIMER S.p.A. Amman, الأردنInteract with customers and coworkers at a professional level, able to work both independently and as part of a multi-tasking team · Perform depot-based repair, testing and re-certificating of inverters · Perform remote onsite customer services, including installing, commissionin ...
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Service Advisor Engineer
منذ 3 أيام
Central Trade & Auto Co. Amman, الأردنAbout the job · Job Summary: Service Advisor Engineer is the first point of contact with customers and also acts as a representative of the service center. Key Responsibility Areas: · Acts as an advisor / consultant, communicate effectively with customers (verbally & in writing ...
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Senior Service Engineer
منذ 4 أيام
MAN Energy Solutions Amman, الأردنAbout the job · About us MAN Energy Solutions enables its customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow's challenges within the marine, energy and industrial sectors, we improve efficiency and performance at ...
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Senior Service Engineer
منذ 3 أيام
ABB Amman, الأردنUsing various strategies and tools to provide effective solutions to customers' concerns. · Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. · Promptly following up on service requests and providing customer feedback. ...
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Junior Service Engineer
منذ 3 أيام
AMICO Group Amman, الأردنJob Description: · We take pride in our people a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world. · Job Responsibilities: · Transport services (delivery of personnel and materials) using company vehic ...
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Technical Service Engineer
منذ يوم
HME Logistics LLP Amman, الأردنTake ownership of customer issues reported and see problems through to resolution · Research, diagnose, troubleshoot and identify solutions to resolve customer issues · Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams · Provi ...
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Service Desk Engineer
منذ 3 أيام
Specialized Technical Services Amman, الأردنDealing with incoming faults in a professional, courteous manner over the phone and via email · Taking ownership of faults and managing them in a logical and methodical manner · Correctly logging incidents and faults, categorising and prioritising them in line with team procedure ...
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Field Service Engineer
منذ 6 أيام
Roche Amman, الأردن· • Coordinate with Technical Service Manager regarding planned systems installations · • Carry-out installation procedures as per Roche standards · • Report and document all installations as per Roche standards · • Conduct customer training regarding proper use and maintenance ...
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IT and Services Supervisory Engineer
منذ أسبوع
Orange Jordan Amman, الأردنTo Supervise the networks alarms on 24/7. · To handle the customer individual/mass complaints on 24/7 according to the agreed ITN-BU SLAs. · To diagnose faults properly so that faults are dispatched to the right team and on-time (to save time, cost & efforts). · To report faults ...
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Field Service Engineer
منذ 3 أيام
CACI International Inc Amman, الأردنConduct temporary install / uninstall of CsUAS systems in a variety of locations / environmental conditions to support client CsUAS testing and evaluation operations. · Conduct permanent / semi-permanent installs and continuing operational support, monitoring, and maintenance of ...
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Service Desk Engineer
منذ أسبوع
SITA Amman, الأردنProvide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs · To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations · When require ...
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IT and Services Supervisory Engineer
منذ 3 أيام
Orange Jordan Amman, الأردنBachelor degree in Telecommunications, Electronics or Computer Engineering · Knowledge in Mobile NW (LTE, 3G, 2G), Data NW (ADSL, LL ..etc), Transmission NW (SDH/PDH), Fixed Switching (PSTN/OCB) & TDM LL platforms (Tellindus) · Knowledge in IT systems, Databases, and Operating Sy ...
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Senior Field Service Engineer
منذ 3 أيام
Deepcell Amman, الأردنAbout the job · The Sr. Field Service Engineer (FSE) position is responsible for enabling customer success within their EMEA territory. · As a Sr. FSE, you will be engaging with customers daily and delivering differentiated customer service, preventive maintenance, troubleshooti ...
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Systems Engineer Enterprise Services
منذ 4 أيام
Specialized Technical Services Amman, الأردنDuties and Responsibilities: · Install new products and install their updates. · Supervise the migration of existing solutions and apply needed updates. · Complete configuration and upgrading based on design and specifications of client proposals. · Prepare full documentation of ...
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Expert Systems Engineer Cloud Services
منذ 4 أيام
Specialized Technical Services Amman, الأردنDesign, develop, implement, and maintain network infrastructure. · Ensuring secure and stable server connectivity and testing network protocols. · Creating internet domains and optimizing intranet performance. · Testing data exchange and communication between computers, routers, ...
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Sr Systems Engineer Microsoft Services
منذ أسبوع
SPECIALIZED TECHNICAL SERVICES Amman, الأردن· • Install new products and apply performance and security procedures. · • Supervise the migration of existing solutions and apply needed updates. · • Complete configuration and upgrading based on design and specifications of client proposals. · • Supervise the administration o ...
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Dedicated Services Engineer EU Only
منذ أسبوع
Canonical Amman, الأردنThe role of a Dedicated Cloud Engineer at Canonical · The dedicated cloud engineer works directly with a Canonical customer to understand their cloud needs and help shape their cloud strategy. As a member of the team you will gain experience using a broad range of cloud technolog ...
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Expert Systems Engineer Cloud Services
منذ 3 أيام
Specialized Technical Services Amman, الأردنDesign, develop, implement, and maintain network infrastructure. · Ensuring secure and stable server connectivity and testing network protocols. · Creating internet domains and optimizing intranet performance. · Testing data exchange and communication between computers, routers, ...