Senior Technical Writer Contract - Amman, الأردن - Pivotal Partners

وصف

• About the job

  Pivotal Partners is exclusively partnered to scale a Series B ($85 Million) Y Combinator & Lightspeed Ventures backed Authorization company. This vendor helps enterprise companies eliminate standing access and consistently protect critical systems and data. Their platform helps companies achieve ZSP posture by continuously and contextually evaluating user access and authorizing access only when needed. This reduces the risk of data breaches and security incidents caused by compromised accounts or misuse.. After just 18 months of being launched, we have grown to circa 5 Million and have hired founding leadership from AppDynamics, Docker & and Z-scaler. About the Role:
• Your collaboration with engineers, product managers, customer service teams, and end-users is key to crafting and enhancing our documentation.
• You will take the lead in articulating new products and features, shaping the content landscape for a product that touches millions of lives every day. If you're passionate about reaching a diverse audience, from WordPress enthusiasts to tech teams at top-tier corporations, join us in our mission to improve the internet
• In addition to developing content, you're invited to immerse yourself in producing code snippets and guides. With a growing user base signing up daily, your contributions are poised to become a pivotal part of many users' initial encounters with us.]
• Develop and refine product guides in line with organizational standards, covering everything from help content to technical and product documentation.
• Engage with content authorities and project leads to simplifying complex product details into practical and precise documentation.
• Liaise extensively with teams across product, engineering, and customer service to detail the usage of new features for both technical and layperson audiences.
• Qualifications
• Demonstrated background in technical writing, ideally within the software sector.
• Exceptional skills in both written and verbal communication, with an attention to precision.
• High technical proficiency and a quick learner of intricate technical subjects.
• Skilled in the use of documentation software and tools, such as Microsoft Office, Markdown, Adobe FrameMaker, or equivalents.
• Experience with version control systems (like Git) and documentation platforms (such as Notion) is advantageous.
• Capable of autonomous and effective work in a remote setting.
• Previous involvement in the risk management, artificial intelligence, or financial technology sectors is valued but not mandatory.
• Holds a Bachelor's degree in English, Technical Writing, Computer Science, or a related discipline.