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Amman

    IT Help Desk Technician - Amman, الأردن - Specialized Technical Services

    Specialized Technical Services
    Specialized Technical Services Amman, الأردن

    منذ 4 أيام

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    وصف
    • Provide a first-line support for helpdesk and all associated processes.
    • Provide tier one telephone support for software applications.
    • Provide Basic troubleshooting for software problems covered in training.
    • Utilize help desk software to keep an accurate account of all incoming calls, opened incidents and requests.
    • Route call and notify technicians of any critical situation requiring immediate attention.
    • Maintain the proper skills necessary to interface with a variety of users regarding specific problems.
    • Troubleshoot and provide appropriate solutions to problems.
    • Serve as a liaison between customers and the technical department.
    • Maintain client confidence and protects operations by keeping information confidential.
    • Contribute to team effort by accomplishing related results as needed.
    • Perform any other-related duties incidental to the work.
  • ProgressSoft

    IT Help Desk Technician

    منذ 5 أيام

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    · • Provide a first-line support for helpdesk and all associated processes. · • Provide tier one telephone support for software applications. · • Provide Basic troubleshooting for software problems covered in training. · • Utilize help desk software to keep an accurate account o ...

  • ProgressSoft

    IT Help Desk Technician

    منذ 5 أيام

    ProgressSoft Amman, الأردن

    Provide a first-line support for helpdesk and all associated processes. · Provide tier one telephone support for software applications. · Provide Basic troubleshooting for software problems covered in training. · Utilize help desk software to keep an accurate account of all incom ...

  • ProgressSoft

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    منذ 5 أيام

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    Our great team is looking for a new member, who is qualify in IT. If you are responsible, have experience, efficient and talented in IT, and problem solving, kindly apply · Typical tasks will include: · Support of internal users · Setting up new workplaces · Access management · E ...