Help desk technician - Amman, الأردن - ProgressSoft

ProgressSoft Amman, الأردن

منذ 5 أيام

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وصف

Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.

IT Help Desk Technician

منذ 5 أيام

ProgressSoft Amman, الأردن

· • Provide a first-line support for helpdesk and all associated processes. · • Provide tier one telephone support for software applications. · • Provide Basic troubleshooting for software problems covered in training. · • Utilize help desk software to keep an accurate account o ...
IT Help Desk Technician

منذ 5 أيام

ProgressSoft Amman, الأردن

Provide a first-line support for helpdesk and all associated processes. · Provide tier one telephone support for software applications. · Provide Basic troubleshooting for software problems covered in training. · Utilize help desk software to keep an accurate account of all incom ...
IT Help Desk Technician

منذ 4 أيام

Specialized Technical Services Amman, الأردن

Provide a first-line support for helpdesk and all associated processes. · Provide tier one telephone support for software applications. · Provide Basic troubleshooting for software problems covered in training. · Utilize help desk software to keep an accurate account of all incom ...
IT Service Desk Technician

منذ 4 ساعات

Admirals Amman, الأردن

Our great team is looking for a new member, who is qualify in IT. If you are responsible, have experience, efficient and talented in IT, and problem solving, kindly apply · Typical tasks will include: · Support of internal users · Setting up new workplaces · Access management · E ...