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    IT Help Desk Technician - Amman, الأردن - ProgressSoft

    ProgressSoft
    ProgressSoft Amman, الأردن

    منذ 4 أيام

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    وصف

    • Provide a first-line support for helpdesk and all associated processes.
    • Provide tier one telephone support for software applications.
    • Provide Basic troubleshooting for software problems covered in training.
    • Utilize help desk software to keep an accurate account of all incoming calls, opened incidents and requests.
    • Route call and notify technicians of any critical situation requiring immediate attention.
    • Maintain the proper skills necessary to interface with a variety of users regarding specific problems.
    • Troubleshoot and provide appropriate solutions to problems.
  • ProgressSoft

    IT Help Desk Technician

    منذ 22 ساعة

    ProgressSoft Amman, الأردن

    Provide a first-line support for helpdesk and all associated processes. · Provide tier one telephone support for software applications. · Provide Basic troubleshooting for software problems covered in training. · Utilize help desk software to keep an accurate account of all incom ...

  • Specialized Technical Services

    IT Help Desk Technician

    منذ 22 ساعة

    Specialized Technical Services Amman, الأردن

    Provide a first-line support for helpdesk and all associated processes. · Provide tier one telephone support for software applications. · Provide Basic troubleshooting for software problems covered in training. · Utilize help desk software to keep an accurate account of all incom ...

  • ProgressSoft

    Help desk technician

    منذ 4 أيام

    ProgressSoft Amman, الأردن

    Responding to queries on the phone, via email, in person, or through remote access. · Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. · Training computer users. · Training other st ...

  • Admirals

    IT Service Desk Technician

    منذ 22 ساعة

    Admirals Amman, الأردن

    Our great team is looking for a new member, who is qualify in IT. If you are responsible, have experience, efficient and talented in IT, and problem solving, kindly apply · Typical tasks will include: · Support of internal users · Setting up new workplaces · Access management · E ...