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Amman

    Senior Product Operations Manager - Amman, الأردن - Deel

    Deel
    Deel Amman, الأردن

    منذ 5 أيام

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    • Why should you be part of Deel's success story?

      A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

      We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

      After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B.

      There's never been a more exciting time to join Deel — the market leader in international payroll and compliance.

      About the job:

      As a Senior Product Operations Manager, you will play a crucial role in establishing strong connections between our product and user-facing teams. With our talented Product Managers, you will lead the development of new features, improve existing features, and shape the product processes from scratch. Collaborating closely with support, sales, and success teams, you will ensure a seamless feedback loop, enabling continuous product improvements. You will have the opportunity to directly engage with our users, gaining invaluable insights into their specific use cases and challenges and integrating those in our product. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.

      What you will enjoy working on:
    • Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.
    • Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.
    • Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.
    • Drive major company launches and global rollouts, ensuring successful product deployments.
    • Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.
    • Identify root causes of issues and develop effective solutions to address them.
    • Design and implement complex operational systems and processes to optimize product operations.

    • Requirements:
    • Minimum of 5 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams.
    • Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.
    • Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.
    • Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.
    • Strong multitasking skills with the ability to manage multiple priorities simultaneously.
    • Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.
    • General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage).
    • Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills.
    • Prior experience in a fast-paced, product-driven tech company.
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