Ali Anani

منذ 6 سنوات · 2 دقائق وقت القراءة · ~10 ·

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Sporadic Thoughts

Sporadic Thoughts

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I am in the mood of sharing some idea that sprang my head rather sporadically. I hope you find them relevant.

Quite often we say stretch the muscles of your mind. Quite surprisingly, the brain has no muscles. So, can we stretch nothing? If we can, to what limit? It is the stretching of the muscles in our bodies? Not all are under our control.

The muscles in our necks are worthy of some consideration. These muscles help us rotate our heads in different directions. However; turning our heads in the wrong timing can make us losers. If you are a racer in a marathon and you turn your head backwards to see how close your competitors are you are sending a message to your competitors. The message says that you are afraid they would run ahead of you. You stress yourself by worrying what others are doing and not enjoying the race. Exactly, like many businesses focusing on the competitors and not the customers. The result is losing.

Our legs teach us a lesson. How to be antifragile and come out of stress stronger than before. It is more than resilience. Resilience brings us to the same level as before. Antifragility does the same. Stretch the muscles of your legs slightly above their fatigue level. Keep repeating this for a while and you shall have stronger legs than before. You end up winning the race while enjoying it and without having to look backwards worrying that your competitors shall take over and reach first. You are fit to do the job because you are prepared for it.

We can never predict the racing ground and the prevailing weather during a marathon race. Like the muscles of our stomach as they are beyond our control. There is nothing we can do except for getting prepared for all sorts of weather and grounds. You need to change your running style depending on the topography of the racing ground and the prevailing weather. You may need to change your type of shoes, your clothing, and your food habits to match the different racing conditions. This is the way to be stronger and fitter.

You need your brain to stop thinking about the race while racing. Thinking about your running movements while racing is stressful. To be in the flow may require that we focus on doing what we have trained to do rather than the competitors. I don’t see businesses and different. They need to race the different grounds and situations in which their potential customers live. They have to be ready and fit. No matter what and how businesses try to predict the movement of their customers they shall not comprehend them fully. Just be ready and when it is time to race for customers just let the brain sit idle and focus on your own movement. The business shall be stronger than the limits of its muscles’ force. Push your limit during the preparation, but leave thinking out while in the race for customers.

Lifting the head during swimming can break the alignment of our bodies and is stressful. Sometimes lowering the head to keep our bodies streamlined is a better way than raising the head to lose our balance. Know what racing you are in and worry about your own movements. Worrying about competitors may require you to raise your head and just get stressed and may end up in losing swimming race.

It is a totally different story when we enjoy consideration for others. A comment by my friend David Navarro López today reads in part as follows:

But the moment that gives me maximum pleasure, is when I see in the face of the diners that mixture of supreme delight and disbelief, enjoying every taste that I draw on the face the same silly smile of a fool with a pencil.
Seeing how they enjoy it, I even forget to eat myself.David Navarrow

Be in the flow. David’s comment shows the way.



"
التعليقات

Ali Anani

منذ 6 سنوات #44

#54
exactly Yolanda \u00c1vila M\u00e1rquez. We need to be ready for unexpected events by learning. There is slso the simulation to adapt to new situations should they come. Changes are very fast and we find ourselves in situations that we are not ready. I therefore in compliance withbyour idea "How? Learning new things, overcoming cognitive challenges, etc. There are no better stretches!".

Ali Anani

منذ 6 سنوات #43

#52
Sara Jacobovici- I fully agree with you. Knowing the why helps in streamlining and creating common understanding. Is more when it addresses the purpose of why we do what we do. You are a thought leader

Sara Jacobovici

منذ 6 سنوات #42

The work out I get from reading your buzzes Ali \ud83d\udc1d Anani, Brand Ambassador @beBee (#26) introduces the factor of control into the discussion. She says that although we don't have control of what others do, we always have control over what we do. Thanks again Dr. Ali for a dynamic discussion.

Ali Anani

منذ 6 سنوات #41

Thank you dear @Fatima Williams. Your support is greatly acknowledged

Ali Anani

منذ 6 سنوات #40

#46
I shall try to compose a buzz on this idea Franci\ud83d\udc1dEugenia Hoffman, beBee Brand Ambassador

Ali Anani

منذ 6 سنوات #39

#47
grateful I am to your kind words Kevin Baker

Ali Anani

منذ 6 سنوات #38

#46
I shLl try to compose a buzz on this idea Franci\ud83d\udc1dEugenia Hoffman, beBee Brand Ambassador

Ali Anani

منذ 6 سنوات #37

#44
one day I have to coauthor a book with you Franci\ud83d\udc1dEugenia Hoffman, beBee Brand Ambassador. The topic I am thinking of is based on the synchronization of a ballet dancer movement and extending this to "business movement".

Ali Anani

منذ 6 سنوات #36

#42
Jerry Fletcher with all honsety your comment brought me back to my senses. Yes and we need to complete the circle or loop to move into a higher one. You are a very wise man.

Jerry Fletcher

منذ 6 سنوات #35

Ali, Thank you for once again for "stirring the little grey cells." The flow state you describe only comes in my view after practice, practice and more practice. Even when one is considered an expert there is a need to stretch and build upon previous accomplishments. Once one has depth, it is wise to acquire width. once sight is satisfied, we must move on to the other senses and come back full circle to where we began.

Ali Anani

منذ 6 سنوات #34

#40
with appreciation like yours dear Tausif Mundrawala I have no choice, but to write more. Thank you

Ali Anani

منذ 6 سنوات #33

#37
we are all learning from the expriencedHarvey Lloyd

Ali Anani

منذ 6 سنوات #32

#32
great comment Harvey Lloyd. Yes we cool down the expectations of customers if are attentive to their demand. You remind me of a known story. It ia about a foreign manufacturer designed solar cookers. His main target was Indian villages who used to collect wood for cooking. Poor wives had to do the collection almost daily. It turned that the idea fell down for many reasons. One of them that lunchtime was late and close to sunset. A major social factor was husbands were asked to spend more time at home because the wives no more needed to collect wood. The husbands objected that food cooked in solar cookers was not good because it didn't mix spices properly. We need to understand customers first.

Harvey Lloyd

منذ 6 سنوات #31

#33
To close out the discussion of customer service i would add that after fully being able to reflect the perspective of the customer, we need not stop there. Especially if the customer is dissatisfied about some aspect of the product or service. Upon completing the understanding aspect to the customers satisfaction, then ask how they would like to proceed. A long tale shorten here. A major retailer of the 80's called in a negotiator as a product, wood stove, had not performed as described. The new owners opened the door to their stove and hot coals rolled out and burned the carpet. The complaint had made it through the store, region and now central office. Not wanting it to go higher the negotiator met with the customers. He listened as they described the issues and reflected it back to their satisfaction. He then asked how can we make this complaint right. They asked for a small non flammable rug that they could put over the spot. The negotiator carried them to the nearest store and asked the manager there to give them what ever rug they choose. Being understood is the first priority, the second is asking what they want. Dont assume they want the moon. Even if they do want the moon, its only a starting place. I believe you will find that once someone feels understood their expectations of resolution come way down. Great discussion, you ask some awesome questions and make great points.

Harvey Lloyd

منذ 6 سنوات #30

#30
We find in our past, present and future exactly what we look. The real question is why do we look? Can we truly solve our present by solving the past, or by predicting the future? The gift is the present moment we stand within. The moment can dictate its outcome if we let it. A graveyard is full of people who weighed the past and predicted the future, did they live within the moment is the question.

Ali Anani

منذ 6 سنوات #29

#32
Harvey Lloyd. This quote from your comment is a gem. "If we do not first understand what it is they need, from their perspective, they will not ever respect your product or service". This is a great explanation of what I meant that we tend to forget simple facts. I greatly appreciate your comment.

Harvey Lloyd

منذ 6 سنوات #28

#29
You discuss a major need for training in many retail establishments. Customers are also employees and respect the workers who are about to serve them. But they do expect the customer service person to be present. Not stocking shelves, worrying about financials or fiddling with management issues. A customer expects, with limits, a level of presence that they feel they are understood. Once this is achieved they are willing to rely on your expertise to fulfil the understanding. If we do not first understand what it is they need, from their perspective, they will not ever respect your product or service. Unfortunately we tend to think understanding is agreement. So we look for the answer within right and wrong. Customers are always right, from their perspective. Who am i to even assess this aspect of their spending money with my establishment. I need not agree but can fully understand their need and reflect it back to them with full understanding. Next time you have a customer who is difficult try and reflect back exactly what they are asking for, do not add what you think, just what they have said, reframed in your words. If they say no then proceed to listen again, reflect again. Keep going until you can fully reflect back what they want. Watch their face. They will have the look of someone who has now just found someone they have been looking. This is living in "their" present moment. Now sell them.

Ali Anani

منذ 6 سنوات #27

#29
thank you Tausif Mundrawala and you are spot on. Customers are almost the only source of revenue for a business. Amazingly that more than few businesses forget this fact and end up in having what I call volatile customers. Keep doing what you are doing my friend.

Ali Anani

منذ 6 سنوات #26

#28
your comment Harvey Lloyd is in fa ct what I am currently writing my next buzz Bout. The theme is on accelerated butterfly effect. Do we have enough time and capacity to enjoy the present before it becomes a distant past? If we can hardly enjoy the present to even think about the future? Did you read my buzz right? Yes and surely you did.

Harvey Lloyd

منذ 6 سنوات #25

If i have read correctly you discuss the ability to be within the moment we find ourselves. We should have time of preparation, organizing and prioritizing, but once we start it is time for our abilities/skills to turn off these thoughts and be "present". In studying our eyes and the 30% of the brain that is tasked with dealing with information from them, i noted that more information is taken in than is actaully used. A long discussion about the process but wanted to point out that within each environment we find ourselves there is a tremendous amounts of information being produced for our brain to process. Filters. This is the word i use to describe the processes of being in the moment. WHen in prep mode i turn that filter on, when engaged with others in experiencing what i prepared i turn on that filter. Brain process what i say process. Unfortunately as the DiSC series you did pointed out sometimes one or more of letters get stuck and we process with those filters no matter where we are. You and i both commented on the Bully post this morning. This is one of those filters i use. Bullies want something. It is not always to be a bully but rather to share a very harsh experience they have engaged. So i want to engage within the moment they present. Maybe they are a bully, but i want to seek additional engagement to see if it's just mis-pointed knowledge first. This is a filter. I don't like all the moments i find myself. But filters help me rationalize the moment with the right brain processing.

Ali Anani

منذ 6 سنوات #24

#26
Your very thoughtful comment Proma \ud83d\udc1d Nautiyal reminds me of a buzz that I wrote weeks ago on extroverts and introverts. Your comment here fits very well there as well. You raise a hugely important point in that one has control over himself, but not on others. This is true and when we lose control of our selves besides having no control in others we end up in total chaos. You do make me think. Bravo my friend.

Proma Nautiyal

منذ 6 سنوات #23

Very well pointed out Ali \ud83d\udc1d Anani, Brand Ambassador @beBee, each and every thought and situation that brings the thoughts about. I always believe in one thing that keeps me calm and going "Always compete with your own self, you have no control over what others do, achieve or don't achieve. But you always have control over what you do and how you can do it better." However, since I am just another mortal being, I do find myself competing, but always for results and never with the person who is the opponent in this case. Making my opponent my focus will bring in emotions which I cannot afford. Focusing on the results (winning) will make me more motivated. Your examples of swimming and racing are excellent and I totally agree with them, in all matters of life. And the leg stretch is certainly great advice and observation.

Ali Anani

منذ 6 سنوات #22

Proma \ud83d\udc1d Nautiyal- you you find openness or closeness in this buzz? I would love to read your thoughts.

Ali Anani

منذ 6 سنوات #21

#23
I don't know CityVP \ud83d\udc1d Manjit if I am swayed away by my comment from yours. The value chain is corrupted. I wrote a buzz here on putting our minds in our heels. Is it the consumer behavior that makes a soccer player earn thousand of times more than a researcher for example? Is is the commercial value and not the professional value that is dictating wages and earnings? Is it the consumer seeking brands that shoot prices up? Is the distortion of economics the responsibility of the producers only? Or, more is it due to the behavior of the consumer? Would love your thoughts. Mind you I know how much value you give to Harry Kane.

CityVP Manjit

منذ 6 سنوات #20

I think we engage far too much in unnecessary heroism and delusional mythology unless that is we happen to be owners of a business where it's very survival depends on our own choices and actions. When this survival is distributed across many people, there we find the birthing of this entity we call an employee. Ironically sometimes the critical folk are not simply the business owners but the minimum wage worker who if they downed tools would stop the business cold - but there are many educated employees that fill the organizational structure that can be"delayered". The effects of this downsizing can prove to be actual profitable to the business. Such is the model of business that this inefficiency in professional practice serves to distribute the profits of a company, which in turn fuel the rise of the middle-class and also the consumer economy. We assume perfect competition to be the actual what is, but the what is often is a far different reality. The race for customers may actually not touch a large swatch of employees or professionals who do not touch the customer or whose work is the final step before the product or service arrives to the customer. Now we can begin see the effect of artificial intelligence on jobs, governments are talking about giving free income to people to keep economies liquid, but organizations have been giving free income to spurious professionals who can articulate their place in the value chain, but through downsizing reveal the mythology of their value.

Ali Anani

منذ 6 سنوات #19

#20
I agree with you Franci\ud83d\udc1dEugenia Hoffman, beBee Brand Ambassador, but I add also the element of alignment

Ali Anani

منذ 6 سنوات #18

#19
thank you so much Randall Burns

Randall Burns

منذ 6 سنوات #17

Fabulous post @Ali 🐝 Anani, Brand Ambassador @beBee , great quote by David Navarro L\u00f3pez

Ali Anani

منذ 6 سنوات #16

#17
Yes, imagination is power Praveen Raj Gullepalli. When we stretch our imagination we may change drastically the outcome. Imagination affects our initial position and in turn we may end up in a different place all together.

Ali Anani

منذ 6 سنوات #15

I agree fully with you Bernard Poulin #13. When we build a "habit' we do it repeatedly without thinking about it. As they say the last think fish consider is water.

Ali Anani

منذ 6 سنوات #14

#13
Yes my friend Gert Scholtz and you are right. I care to be fit and ready and then who has the power to predict the future? Our best approach is to be ready and steady.

Gert Scholtz

منذ 6 سنوات #13

Ali \ud83d\udc1d Anani, Brand Ambassador @beBee To my mind, what you describe here is the distinction between outcome focus and process focus. Outcome focus is when a goal or destination is being set and decided on. From there, best to focus on the process, actually experience the process – the closer to a flow state, the better. Very interesting buzz – thank you Ali.

Ali Anani

منذ 6 سنوات #12

#6
Thank you dear Debasish Majumder may have something to add here.

Ali Anani

منذ 6 سنوات #11

#5
Yes David Navarro L\u00f3pez as your quoted comment is extensible to many areas of our lives. I often say that the kitchen is one of our main sources of creative ideas. Your comment is the proof. I fully concur with your very sensible comment.

Lisa Vanderburg

منذ 6 سنوات #10

#9
Oh, I sure trust you - it's my brain that's wayward here :)

Ali Anani

منذ 6 سنوات #9

#8
That is a wonderful idea. May be you expand on it in your next buzz. Trust me Lisa it is worthy.

Lisa Vanderburg

منذ 6 سنوات #8

#4
Your head-up swimming analogy makes me think of trust...trusting your instinct. Letting go. Lovely!

Lisa Vanderburg

منذ 6 سنوات #7

#5
So true David Navarro L\u00f3pez...sometimes we have to just step back to enjoy the view; I can relate!

Debasish Majumder

منذ 6 سنوات #6

muscles are surely instrumental to ensure the flow, but, we cannot rule out the paramountcy of senses, such as eyes, ears etc. which actually responsible for the flow as well ensure the victory or defeat followed by the competition against the contenders. the external stimuli plays the key role for reflection on our brain and developed sensation followed by conception, logic and knowledge. however, nice insight sir Ali \ud83d\udc1d Anani, Brand Ambassador @beBee! enjoyed read and shared. thank you for the share.

David Navarro López

منذ 6 سنوات #5

Thank you for the mention, dear Ali. Although the phrase was in another context, which meant being happy by making others feel happy, that is, enjoying the reward of being an altruist, it can be also be applied to our relationship with customers. Focusing on what really matters to our customers, and forgetting about the rest, helps us not to waste energies, and will in most cases make them feel that we are truthful "customer oriented", in a world that affirming to be so, is more and more empty words and part of a non-sense strategy if not honestly intended.

Ali Anani

منذ 6 سنوات #4

#3
Thank you dear Lisa Vanderburg and with your glorious spirit believe me writing is so rewarding. I appreciate your kind words. It amazes me how small things in sports can make big differences in our lives. If we just draw the right lessons

Lisa Vanderburg

منذ 6 سنوات #3

You have such a disciplined mind, dear Ali \ud83d\udc1d Anani, Brand Ambassador @beBee; it's that that allows you to roam free without boundaries in your thoughts. You know you can return like a stretch rubber-band anytime - I can't do that so easily! Considering how fragile our brains really are, you have allowed for the mind-stretch to create antifragility. We need that; atrophy sets in all too fast!

Ali Anani

منذ 6 سنوات #2

Vincenzo De Florio- this is about how to be antifragile my friend.

Ali Anani

منذ 6 سنوات #1

David Navarro L\u00f3pez- you are quoted in this buzz

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