- Responsible for communicating with customers over the phone, email or chat to answer their questions and complaints
- Answer all incoming calls and address the caller's problems in a timely manner
- Re-direct calls as appropriate and take adequate messages when required
- Perform tasks following the company's line of conduct and behave in a polite and courteous manner with callers
- Regularly follow up on customers' files and call them back in the event of emergencies
- Follow step by step procedures in handling incoming and outgoing calls with the ability to resolve and close issues
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Service Sales Advisor
منذ يومين
Stanley Black & Decker, Inc Amman, الأردنSell "planned maintenance" agreements to new and existing customers · Maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity · Develop and implement plans, process, and strategies for improving customer service and ...
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Customer Service Advisor
منذ 10 ساعات
Crystel Amman, الأردنResponsible for communicating with customers' via multiple channels · Responsible for handling customers' interactions · Answer all incoming requests and address customers' problems in a timely manner · Re-direct requests as per the set processes and take full information as requ ...
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Customer Service Advisor
منذ يوم
CRYSTEL Amman, الأردنHandle customers' interactions · Communicate with customers' via multiple channels · Answer all incoming requests and address customers' problems in a timely manner · Log all necessary interaction details as instructed · Re-direct requests as per the set processes and take full i ...
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Customer Service Advisor
منذ يومين
CRYSTEL Amman, الأردنWill be esponsible for handling customers' interactions · Will communicate with customers' via multiple channels · Answer all incoming requests and address customers' problems in a timely manner · Log all necessary interaction details as instructed · Re-direct requests as per the ...
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Customer Service Advisor
منذ 10 ساعات
Zain Jordan Amman, الأردنHanding a high volume of in-bound calls and greet customers in a courteous and professional manner. · Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner. · Provide product and service information to our customers. · Promote products ...
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Customer Service Advisor
منذ 10 ساعات
CRYSTEL Amman, الأردنResponsible for handling customers' interactions · Responsible for communicating with customers' via multiple channels · Answer all incoming requests and address customers' problems in a timely manner · Log all necessary interaction details as instructed · Re-direct requests as p ...
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Senior Service Delivery Advisor
منذ يومين
University Research Co., LLC Amman, الأردنLead three regional teams of RMNCH/FP QI experts that will provide technical assistance at the point of care; · Provide expert technical leadership to improve the quality of essential RMNCH services; · Support HSQA strategic planning and innovative program design to improve the q ...
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HIC-Gateway Customer Service Advisor
منذ يومين
DHL Amman, الأردنThe Tracing Advisor should be a self-motivated individual, capable of working within a high-pressure environment in order to resolve complaints and issues effectively. Must also have excellent written and oral communication skills. The jobholder must be able to remain calm under ...
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HIC-Gateway Customer Service Advisor
منذ يومين
DHL Amman, الأردنOperations- GTW Sups, Daily Support GTW with GEMA traces for NCI, Damage, refused and RTO cases and missing cases plus bond management. Customer Service Daily, Ad hoc Service issues, traces. Gateway Daily Daily support to clearance team to ensure under pressue delayed cases logge ...
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Customer Service Advisor Call Center
منذ يومين
Zain jordan As-Salt, الأردن دوام جزئيCustomer Service Advisor (Call Center) - Al-Salt (Part-time) · We are looking for candidates to join our Commercial Support Department who will serve as the first point of contact between Zain and our loyal customers, and they will be assisting them in a professional manner that ...
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Customer Service Advisor Call Center
منذ 10 ساعات
Zain jordan Madaba, الأردن دوام جزئيCustomer Service Advisor ( Call Center ) - Madaba Resident (Part Time) · Zain Jordan is actively recruiting for a Customer Service Advisor Agent. · You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional ...
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Digital Marketing Specialist JO
منذ 10 ساعات
Simera Amman, الأردنUnlock your remote work journey: you shine, we match you Once you apply, you will be receiving your profile link in the next 24hrs. After applying you will need to complete your profile, receive follow-ups from our talent advisors, and our AI platform will do the rest. · Summary: ...
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Technical Advisor
منذ يوم
Microsoft Amman, الأردنThe Technical Advisor's responsibilities include developing applications, providing technical expertise, and coordinating Technicians' activities. ... To be successful as a Technical Advisor, you should provide exceptional customer service, display efficient multitasking abilitie ...
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Safety Security Operative
منذ 3 أيام
Air Products Amman, الأردنThe Operative will track all movements outside the Jazan Economic City (JEC) and maintain the JM Procedures to ensure the safety and security of all staff on journeys to/from the JEC within the Kingdom of Saudi Arabia (KSA). · Notify Security Advisor of all infringements. · Initi ...
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Global advisor Program Manager
منذ 10 ساعات
Amazon Amman, الأردنIndividual in this role should have demonstrated success in an environment, which offers ambiguously defined problems, big challenges, and quick changes. · You are expected to balance big thinking with detailed execution and solid cross-functional collaborative results-oriented w ...
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Fashion Advisor
منذ يومين
Diva Trading Resources Amman, الأردنCompany Description · Diva Fashion is a luxury fashion retailer established in 2009 by a team of professionals with a proven track record in the retail industry. Our mission is to operate and promote luxury fashion brands in the Jordanian market. We have multiple stores located i ...
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Program Advisor
منذ يومين
Morganti Group Inc.–Jordan Amman, الأردنAbout the Company · Morgan International is a leading regional professional education and training services provider with a global reach across 28 locations worldwide. · Morgan has a broad portfolio of training programs that include certifications, diplomas, workshops, and Contin ...
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Context Monitoring and Atmospherics Advisor
منذ 3 أيام
MSI Amman, الأردنPerformance and Contextual Monitoring and Verification Services (2) · Evaluation Services · Analysis and Reporting Services · Collaboration, Learning, and Adaptive Management Services and, (5) · Program Support Services. The overall goal of YCLE is to enable USAID/Yemen to become ...
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Management Consultant
منذ يومين
Blackstone Jordan Amman, الأردنLiaise with customers, vendors, partners and advisors as needed to further the company's objectives. · Conduct market research and data acquisition exercises for further analysis, modeling and reporting, whether for company requirements or in-line with customer service delivery a ...
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Embedded Escalation Engineer
منذ 10 ساعات
Microsoft Amman, الأردن· • Handle highly complex, political, financial, executive level cases - as business demands · • Key collaboration point for advanced troubleshooting to unblock issues - including the use of code-level techniques · • Manage engagement with Product Engineering for Support-raised ...