- Handing a high volume of in-bound calls and greet customers in a courteous and professional manner.
- Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.
- Provide product and service information to our customers.
- Promote Zain's products and services by understanding customer needs and interest and providing them with the right offers that match those needs.
- Trouble shoot service equipment issues.
- Adhere to, and fulfill, individual and team Performance Metrics
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Call Center
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Talal Abu-Ghazaleh Global Amman, الأردنWe are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the ...
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Call Center Representative
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
ghaseelcom Amman, الأردنWe are looking for a Call Center Representative to join our team As a Call Center Representative, you will be the main liaison between our company and current and potential customers. T · You main goal will be to effectively address customer issues, complaints and inquiries in a ...
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call center jobs الجندويل الأردن
تم العثور عليها في: beBee S2 JO - منذ 5 أيام
bader yafawi الجندويل, الأردن فريلانسرتعلن شركة Tourstify عن حاجتها ل موظفات تسويق ومبيعات في مجال السياحة والسفر · سيتم أعطاء دورات تدريبية لتمكينهم من أتمام الصفقات وعقد صفقات جديدة · سيتم أحتساب عمولة من ثم أعطاء راتب + عمولة · الرجاء العلم ان التعانل سيكون مع شركات عربية + أجنبية · لمن لديهم المواصفات والقدرة ...
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Call Center Manager
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
United Nations Office for Project Services Amman, الأردنA minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required. · Experience managing a call centre or similar is desired. · Strong background in protection is desired; · Relevant experience in a mult ...
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Call Center Specialist
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
ALNAHIL GROUP Amman, الأردنMust be very good in English and Arabic in written and verbal communication. · Minimum qualification of high school (Tawjihi). · Must be flexible with all shifts. · Must be eligible to currently live and work in Jordan. · ...
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Call Center Representative
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Oshea Cosmetics Amman, الأردنRole Description This is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent ...
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Call Center Agent
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Royal Jordanian Airlines Amman, الأردنServicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ services · Delivering service quality to the highest level · Issuing all passenger e-tickets and other customer documentation, to complete all customer bookings a ...
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Call Center Agent
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Money for finance Amman, الأردنManage large amounts of inbound and outbound calls in a timely manner · Follow communication "scripts" when handling different topics · Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · Seize opportunities to upsell p ...
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Call Center Representative
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Money for Finance Amman, الأردن· Manage large amounts of inbound and outbound calls in a timely manner · Follow communication "scripts" when handling different topics · Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · Seize opportunities to upsel ...
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Call center agent
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Zoom Group Amman, الأردنA Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of ne ...
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Call Center Operations Manager
تم العثور عليها في: DrJobEn JO A2 - منذ 22 ساعة
Nuqtat Al Taknalojia Amman, الأردنDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and produ ...
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Receptionist Call Center Representative
تم العثور عليها في: DrJobEn JO A2 - منذ 22 ساعة
TraxJo Amman, الأردنJob Title: Receptionist & Call Center Representative - Trax Jo Location: Next to City Mall Job type: Full-Time Job Summary: As a Receptionist and Call Center Representative at Trax Jo, you will be the first point of contact for individuals interested in utilizing our facilities a ...
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Customer Service Advisor Call Center
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Zain jordan As-Salt, الأردن دوام جزئيCustomer Service Advisor (Call Center) - Al-Salt (Part-time) · We are looking for candidates to join our Commercial Support Department who will serve as the first point of contact between Zain and our loyal customers, and they will be assisting them in a professional manner that ...
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Remodelingcom - Call Center Agent Remote Jordan
تم العثور عليها في: DrJobEn JO A2 - منذ 22 ساعة
EverCommerce Amman, الأردنResponsibilities: · Make outbound calls · Respond to Inbound calls · Ability to convince clients of certain types of products · Ability to warm transfer interested customers to the appropriate buyers and according to the criteria set by the program. · Cross sale additional servic ...
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Account Manager
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
CryptoNewsZ Madaba, الأردنThis is a remote position. · Are you looking for an Internship opportunity, apply for the Abhyaz Internships.... · MTC is looking for an excellent and talented L&D intern to initiate an outstanding part in our organizational growth. If you are passionate of your work and despera ...
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Contact Center Team Leader
تم العثور عليها في: DrJobEn JO A2 - منذ 22 ساعة
Human Resources M.E. Amman, الأردنResponding to customer concerns can be challenging or monotonous at times. Call center team leaders encourage their charges to take their positions seriously and work hard to build a loyal customer base. They set goals for them to achieve as a way to spur performance and to measu ...
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Self-Care Technology Supervisor
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Umniah Amman, الأردنDesign and implement a wide range of Contact Center technologies and AI solutions including but not limited to IVR's, CTI, Intelligent Routing, Desktop Servicing Applications, Digital and RPA solutions, and Call Recording and Analytics as well as ensure delivering the planned bus ...
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IT Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Careem Amman, الأردنProviding 1st and 2nd line support to all the IT systems and services provided and used by Careem including Call Center. · Log and track all incidents via the ITSM tool (Jira) and follow the incident management process. Working on escalated Incidents from the IT Service Desk and ...
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Computer service employee
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Integrated Logistics Services Amman, الأردنThe Integrated Logistics Services Company requires a customer service employee who is fluent in English and computer use. A minimum of two years of experience is required in the field of customer service and a call center only. Radio and television near the Tank Museum, working h ...
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Sr Helpdesk Officer
تم العثور عليها في: DrJobEn JO A2 - منذ 22 ساعة
Hikma Pharmaceuticals Amman, الأردنAnswer customer's calls raised to Hikma's call center & Serve as the first point of contact for customers seeking technical assistance over the phone, email, or onsite visits · Register incidents and service requests, track updates and follow up until completion · Perform onsite/ ...
Customer Service Advisor Call Center - Madaba, الأردن - Zain jordan
