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Customer Service Representative
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Amman

    Customer Service Representative - Amman, الأردن - Tree Top Staffing LLC

    Tree Top Staffing LLC
    Tree Top Staffing LLC Amman, الأردن

    تم العثور عليها في: DrJobEn JO A2 - منذ يومين

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    وصف

    • About the job

      We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities:
    • Managing large volume of customer calls
    • Stay friendly and helpful
    • Resolve questions and service issues for customers via phone, email and text
    • Accurately document customer interactions
    • Determine opportunities for new sales
    • Sell products to established customers through up-selling and cross-selling
    • Resolve all inbound and outbound support requests per established guidelines.
    • Identify and act as a company ambassador at all times
    • Be professional
    • Qualifications:
    • Customer service experience
    • Demonstrated ability to provide outstanding customer service
    • Customer-centric
    • Result-driven
    • Focus on quality and attention to detail
    • Good time-management skills
    • Ability to multi-task
    • Strong interpersonal and communication skills
    • Critical-thinker and problem-solver
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